Ocena stopnia przygotowania i zaawansowania procesu
wdrożenia poszczególnych wymagań prawnych,
akredytacji i innych standardów jakości w jednostkach
ochrony zdrowia podległych samorządowi
województwa łódzkiego
Assessment of the Degree of Preparation and Advancement of the
Implementation Process of Individual Legal Requirements,
Accreditation and Other Quality Standards in Health Care Units Subordinated to the Self-Government of the Lodz Region
Author(s): Ewa Kaniecka, Monika Białas, Wojciech Szrajber, Dariusz Timel, Jarosław SobczakSubject(s): Economy, Law, Constitution, Jurisprudence, Business Economy / Management, Regional Geography, Human Resources in Economy
Published by: Społeczna Akademia Nauk
Keywords: quality of healthcare; quality management of medical services; accreditation; patient satisfaction; staff satisfaction; medical staff; adverse events; hospital; strategy
Summary/Abstract: Optimization of medical processes requires a systematic approach to the issue of thequality of medical services. Proper organization of quality management, both at the internal level of health care units and at the national level should stimulate the improvement of the functioning of the health care system through the increase of health security. Based on many years of experience in the field of management and implementation of tasks aimed at continuous improvement of the quality of health care functioning, there is a lack of uniform treatment methods enabling and facilitating medical entities to meet a number of legal requirements or imposed norms and standards. Considering the above, a survey project was developed and then implemented, the purpose of which was to assess the degree of preparation and advancement of the implementation process of individual legal requirements, accreditation and other quality standards in health care units subordinated to the Self-Government of the Lodzkie Voivodship (SWL). The authors of this publication assumed that thanks to this they will get knowledge about (1) which units have management systems compliant with ISO standards, (2)which of them have the accreditation of the Minister of Health implemented, (3) which of these systems are certified and, first of all, all, (4) which of the individual requirements caused the greatest difficulties at the implementation stage, (5) and which require a huge commitment of a number of resources to maintain the assumed high level in the process of holistic management of the healthcare entity. Based on the collected data, it is possible to set certain trends in the support of health care units in the process of improving the quality of services provided, patient and employee safety, and the possibility of obtaining or efficiently maintaining quality certificates or accreditation certificates.
Journal: Przedsiębiorczość i Zarządzanie
- Issue Year: 19/2018
- Issue No: 12.3
- Page Range: 31-54
- Page Count: 24
- Language: Polish