Interacțiunea verbală în context instituțional. Raportul de asimetrie
Verbal Interaction in an Institutional Context. The Asymetry Ratio

Summary/Abstract: The use of certain pronominal forms or allocutionary formulas and titles, although individual, subjective behavioral acts, strongly characterize the social life from a certain historical period. Their use in certain situational and institutional contexts depends on extralinguistic, socio-economic, political and cultural factors. Any kind of verbal interaction presupposes the existence of a speaker and an interlocutor (or a group), between which a series of oppositions are established. In this article we will deal with the logical realization of verbal interaction in certain institutional contexts: hospitals, schools, universities, media, social networks, taking into account the asymmetric relationship, based on the power relationship: doctor / patient, teacher / student, student, journalist / interviewee, television interview or online. The linguistic and communicative choices of the interlocutors are the consequence, the result, the product of an external social structure. The analysis of verbal interaction in certain institutional contexts highlights the existence of recurring structures that characterize certain communicative situations: questions / answers, limited time and space, which can also lead to a conflict versus cooperation. The doctor, the teacher, the judge, the journalist leads the verbal interaction, opening and closing the conversation, choosing the topic of discussion, having total control over the communicative situation, thus establishing the asymmetry of social status between interlocutors, based on social, moral, age or professional hierarchy. Getting familiar in this situational context is no longer perceived as a mark of globalization, of non-discrimination, but can lead to a latent conflict. In the last part of the paper, we will refer to the current trends for the establishment of a relationship of parity, solidarity, even within a relationship marked by asymmetry, leading, at least in the private sector (private hospitals, private universities), to the establishment of a relationship of cooperation, more friendly, polite, which does not necessarily imply agreement between the interlocutors, but even divergences of opinion.

• Details
• Contents