CENTRÁ ZDIEĽANÝCH SLUŽIEB A ICH VPLYV NA REGIÓNY
CENTERS OF SHARED SERVICES AND THEIR IMPACT ON THE REGIONS

Author(s): Marta URBANÍKOVÁ
Subject(s): Business Economy / Management, Regional Geography, Labor relations
Published by: Masarykova univerzita nakladatelství
Keywords: shared service centrum; employement; economics; trends;
Summary/Abstract: Globalization of the world economy and the entrance of the information society have a significant impact on the development of business activities of individual firms and also for the development of individual regions. Firms use new ways of providing services, organizing trade, communication with customers and suppliers. Firms are constantly looking for opportunities to increase work efficiency and standardizing processes. Firms are increasingly using of shared service centers. The aim of the article is to analyze based on quantitative methods shared services centers as a creator of new jobs in regions of Slovakia, from the perspective of its structure, number and number of employees. Based on the results of the analysis it can be concluded, that the centers of shared services are major employers, to contribute for education and to move the economy of towns. In Slovakia we can also watch new trends in shared service centers, which include the construction of centers of excellence, especially in information technology.

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