Дизайн мислене и управление на човешките ресурси
Design thinking and human resources management

Author(s): Margarita Atanasova
Subject(s): Economy, Business Economy / Management, Human Resources in Economy
Published by: Университет за национално и световно стопанство (УНСС)
Keywords: human resource management; skills; employee experience
Summary/Abstract: In the modern dynamic environment and the accelerated introduction of flexible management models (including Agile management), the formulation of reasoned solutions to problems is associated with a growing interest in „Design Thinking“ – a structured process (encompassing the relevant stages/phases) for developing innovative solutions to problems/challenges centered on needs/expectations of relevant target. This research presents the essential characteristics of the „Design Thinking“ approach with an emphasis on a practical approach for improving the management of human resources.

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