HUMAN RESOURCES DEPARTMENT ROLE IN EMPLOYEES TRAINING AND EDUCATION IN SERVICE SECTOR
HUMAN RESOURCES DEPARTMENT ROLE IN EMPLOYEES TRAINING AND EDUCATION IN SERVICE SECTOR

Author(s): Vilmoš Tot, Tijana Savić Tot, Sreto Aleksić
Subject(s): Social Sciences, Adult Education, Human Resources in Economy
Published by: Udruženje ekonomista i menadžera Balkana
Keywords: human resources development; employees training and education; human resources department.
Summary/Abstract: Modern organizations are aware that their development to the greatest extent depends on the employees’ education and they put all of their efforts in employing appropriate individuals as well as in providing the prerequisites to the employees for constant advancement of knowledge in order to have the organization’s development as the consequence. Responsibility for the development of human resources is a priority for the entire organization from strategic to operational level. The task of the strategic level of management in organizations is to create a commitment to continuous improvement of employees’ knowledge and skills and creation of basic preconditions for their development. The operational level implies the existence of a human resources department which, by constant monitoring of the work process, has a role to continuously develop and adapt human resources systems in accordance with the needs of the organization. Within this paper the results of the research will be presented on conditions the organizations in service sector on the territory of Novi Sad municipality provide during training and education of the employees as well as of peculiarities of the activities in relation to the bearers of responsibility for human resources in the organization.

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