ВЪЗМОЖНОСТИ ЗА ПРИЛОЖЕНИЕ НА КАНБАН И СКРЪМ ИНСТРУМЕНТИТЕ В ХОТЕЛСКИЯ ОПЕРАЦИОНЕН МЕНИДЖМЪНТ
OPPORTUNITIES FOR APPLICATION OF KANBAN AND SCRUM TOOLS IN THE HOSPITALITY OPERATION MANAGEMENT

Author(s): Desislava Georgieva Penkova
Subject(s): Economy
Published by: Бургаски свободен университет
Keywords: operation management; hospitality; Kanban; Scrum
Summary/Abstract: The main goal of this paper is to analyze opportunities for application in the hospitality operation management of Kanban and Scrum innovation management methods used in IT industry. The work describes specific characteristics of the hospitality operation management. The terms of the Kanban and Scrum are defined as well. In the conclusion the author makes a comparative analysis between both approaches and finally subtracts opportunities their application in the field of the tourism services.

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