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The negative tendencies in contemporary society and organisations occur as a result of technocratic culture (technopoly). To improve this situation, it is necessary to change the technocratic decision-making paradigm to an ecoempathetic one. The paper presents the ecoempathetic concept ofmanagement operations as a philosophy leading to sustainable development and harmony in organisations.
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In the article the analysis of experience and best practices of Europe and the world regarding the methods and tools of risk management in customs affairs. In accordance with the requirements of the Kyoto Convention the risk management is the main basic principle of modern customs control methods, which allows optimal use of resources of customs bodies, without reducing the effectiveness of customs controls, and exempt the majority of foreign trade operators from unnecessary bureaucratic control. Procedures based on risk management, concentrate customs control on areas, where there is the greatest risk, allowing the bulk of goods and individuals relatively free to pass the checkpoint at the customs border Special attention is paid to the principles and methods of risk management and their impact on the simplification of customs procedures through the use of risk-based thinking. The paper discusses the problems concerning the application and implementation of modern risk management techniques in customs procedures subject to the requirements of international standards ISO for the quality management system and risk management based on risk-based thinking.
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Construction industry has complexity in its nature because it contains large number of parties as clients, contractors, consultants, stakeholders, shareholders, regulators and others. Construction projects in Libya suffer from many problems and complex issues in performance such as cost, time and safety. The aim of this work is to identify and evaluate the main factors affecting the performance of construction projects in Libya. Literature review about performance was reviewed to identify the factors affecting the Performance of construction projects. In addition, other local factors have been added as recommended by local experts. Pilot study of the questionnaire was achieved by a scouting sample, which consisted of 30 questionnaires. A questionnaire survey was conducted and 63 factors were identified, categorized into 10 groups, evaluated and ranked from owners, consultants and constructors perspectives. 120 questionnaires were distributed as follows: 25 to owners, 35 to consultants and 60 to contractors. 88 questionnaires were received (73%) as follows: 17 (70%) from owners, 25 (72%) from consultants and 46 (77%) from contractors as respondents. The most important factors agreed by the owners, consultants and contractors were: average delay because of closures and materials shortage; availability of resources as planned through project duration; leadership skills for project manager; escalation of material prices; availability of personals with high experience and qualification; and quality of equipment and raw materials in project.
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In the present paper different methods and strategies for optimizing the maritime shipping management are revealed. The beginning of the article is dedicated to some opportunities for constructing the mathe-matical model of the problem. Then an approach to determining its so-lution is presented, observing all the positive points concerning its level of difficulty with different aspects of dynamic optimizing and duality included.
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Determining the impact of the implemented quality management system on the costs of non-compliance is significant for every organization which has adopted the Bulgarian Institute for Standardization БДС EN ISO 9001:2008 in order to enhance its efficiency. The main objective of the present paper is to provide an algorithm by means of which the organization can make estimates concerning the contribution of the present system for cutting these costs. A set of indicators is proposed for monitoring the means spent for non-conformance needs incurred in the years before and after the QMS implementation, as well as a scheme for determining the real savings the company has achieved by reducing the considered costs using the system tools.
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In the present paper different methods and strategies for optimizing the maritime shipping management are revealed. The beginning of the article is dedicated to some opportunities for constructing the mathe-matical model of the problem. Then an approach to determining its so-lution is presented, observing all the positive points concerning its level of difficulty with different aspects of dynamic optimizing and duality included.
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Establishing the impact of implemented quality management system on non-conformity costs is important for the organizations, accepted the principles of ISO 9001:2008 in order to increase their effectiveness. The aim of the paper is to present an algorithm by means of which the enterprises to be able to calculate the contribution of the functioning QMS for reducing these costs. It suggests a set of indicators for observation of the non-conformity costs years before and after implementation of the QMS and a scheme for calculation the real economy the organization has realized, reducing these costs by the tools of the system.
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Applying systemic analysis of academic literature the paper discusses not widely spread social phenomenon – the impact of change management on business continuity process. The methodological approach was based on the conceptualization of changes management seeking to highlight his role on the business continuity. Its signification in today‘s economical conditions. Business continuity management is presented as one of most significant aims of modern organization that allows not only to stay in the market, but also to gain competitive advantage. Today’s economy and increasing competition influence organization‘s need to improve and pay more attention to changes that can interrupt critical business processes. Even the smallest disturbance can cause serious damage to organization and its image. The continuity of critical processes became one of the main strategic goals to every organization. Business continuity is closely associated with changes, so organization improves and that gives competitive advantage, prestige, the confidence of stakeholders. The principles of business continuity allow minimizing financial loss and gives opportunity to restore critical processes in short time period. The possibility to not only to adapt in the situations of drastic, fast changes, but also to use changes in the benefit of organization ensures long-term improvement. Business continuity management, as one of strategic goal, needs some resources. Organizations should dedicate some of material, human and time resources to ensure main organizational processes. The author of this paper is trying to represent the phenomena and signification of ability to proceed strategic activity without any disturbance. The principles of business continuity management are highlighted not only in the theoretical, but also in the practical perspective. In this paper was conceptualized and extended terms as: „Change“ and „Change management“, „Business continuity management“ and defined the guidelines of business continuity plan.
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To gain insight into operational efficiency, sustainable profitability, the ability to fulfil commitments, use of funds borrowed or investment risk or operational self-sufficiency, it is necessary to conduct analyses of financial statements usually known as ratio analysis. The paper provides analyses of five Croatian general distributors of the automobile industry. Ratios used in the analyses are those used in the Piotroski f-scoring analyses, which are famous for assessing financial capacities of enterprises on the stock exchange market. Based on ratios used in Piotroski scoring systems the assessment of five enterprises, as well as the sector as a whole was carried out. The analysis covers the period 2007-2012. That is the period of the rise, falling and recovery of the automotive industry throughout the world as well as the rise, falling and recession of the whole economy including the automobile market. In general, the sector itself is financially unstable and consequently risk exposed. Results are used for preliminary analyses and prediction of the future financial strength of the auto industry in Croatia.
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Performance measurement systems are an extremely important part of the control and management actions, because in this way a company can determine its business potential, its market power, potential and current level of business efficiency. The significance of measurement consists in influencing the relationship between the results of reproduction (total volume of production, value of production, total revenue and profit) and investments to achieve these results (factors of production spending and hiring capital) in order to achieve the highest possible quality of the economy. (The relationship between the results of reproduction and investment to achieve them quantitatively determines economic success as the quality of the economy.) Measuring performance allows the identification of the economic resources the company has, so looking at the key factors that affect its performance can help to determine the appropriate course of action.
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Carsharing is becoming very popular in the western world as an effective method to contain rising prices of fuel and vehicles. It was brought about as a possible solution to the changing condition of growing economies and population where there is an increased need for travel but there is also a need for expense economizing. Due to its role in reducing fuel consumption, controlling pollution and traffic congestion, there is an increased usage of carsharing services as an alternative transportation option in big cities. Today, worldwide several different carsharing methods are being used.This paper examines the current situation of carsharing in the world and two initiatives for starting carsharing programs in Croatia. The main goal of this paper is to define what carsharing is, how successful it is in the world and if there is potential for it in Croatia. The most developed carsharing regions in the world are Western Europe and North America. In the last several years Asia, Australia and South America have started carsharing projects and have the biggest growth in members and vehicles. Carsharing is still not recognized in Croatia. There were a few initiatives for starting the program but they failed. In order to determine the possibility and potential of carsharing in Croatia it is necessary to conduct further market research.
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A business can be launched by establishing a new entity, purchasing an existing entity or through a franchise.There are certain prerequisites for starting a business, the most important ones being a quality idea and start-up capital. Potential start-up difficulties are inadequate financing, existing competition as well as the process of building your own market position. By purchasing an existing business some risks maybe avoided and the opportunity for gaining profit may arise. Profitable operation is possible only if this business has up-to-date products and no outstanding liabilities. This paper discusses franchising business opportunities and the requisite investments and costs, which will bring success if they are accompanied by franchisee’s efforts. The paper aims to present the main characteristics of a franchise business, the necessary investment and the costs which arise in the process, as well as advantages, disadvantages and experiences with this kind of business.
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The conditions in which insurance organizations operate now in the Republic of Croatia are significantly altered compared to a few years ago. Changes in the economic system, which are still pending, alter the terms of the business of insurance organizations in Croatia and they require continuous monitoring of the environment, quick action, innovation and improvement of insurance services to meet the needs of users. Management has a key role in the implementation of organizational adjustments of insurance organizations in market conditions. In this article, the author discusses about management in insurance field with special emphasis on asymmetric informations and the role of information systems in modern management of these organizations. The work is complemented by the practical aspects of the insurance business.
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This paper examines the possibilities of a lean approach to non-manufacturing functions, i.e. a market-oriented organization. This refers to purchasing, shipment, storage, sale and delivery of goods; marketing, etc. A lean approach to business operations is discussed and several lean business methods are developed on the basis of which lean management can be used not only in manufacturing, but also in non-manufacturing organizations.
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Conflicts represent states of personal and organizational imbalances. Because of different interests (personal and organizational), different goals, different ways of realization of business activities, different values, priorities, perception of reality, cultural differences and psycho-sociological differences among groups and individuals, many conflicts arise in organizations. In this paper we explore organizational conflicts from different aspects in order to find out key types of conflicts according to the participants, frequency of their occurrence, their main causes and consequences, ways and strategies for their resolution. Research was conducted in eight institution of primarily health care in Croatia and encompassed 185 respondents. Research was based on questionnaire with 28 complex question for which answers in Lickert scale was proposed. Analysis has showed that interpersonal and some specific intergroup conflict arose frequently. There are also some consequences that arose frequently and strategies used in conflict resolution. All this aspects of conflicts were explored regarding to sociological and managerial characteristics of respondents. We also analyzed relations among causes, consequences and strategies used in conflicts resolutions.
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The paper deals with modeling knowledge based systems with the aim of increasing the quality of decisionmaking in the segment of wholesales. Expert systems, as a technique of knowledge based systems, are computer programs that use the knowledge from an expert in a specialized area in purpose of decision support. A review of previous research of knowledge based systems in sales is given in the paper, as well as the possibilities of their adjustment to the user needs and preferences. In order to test those abilities,an expert system aimed for decision support in the process of selling goods to a certain customer is designed. The suggested knowledge base uses production rules to represent knowledge. By using the expert system shell ExSys Corvid, an expert system is built which showed in its testing phase that it is possible to make the sale process faster and more efficient. Some benefits and limitations of the suggested system are discussed in the paper.
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The study is to show the main aspects of small business development in Ukraine. The features of business formation in the first years of independence have been observed, among which the power and business fusion, the use of political rent and so on. The features Ukrainian legislation which regulates the activities of small businesses were described, and the latest legislative changes aimed at simplifying these activities. It is suggested to improve the conditions of freelancers’ activities due to introducing simplified requirements for documenting their work in Ukraine. Attention is paid to defend the interests of small businesses in Ukraine through their NGOs.
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Objective: This study aims to analyse the relationships between relational competence and its trust-building processes with individuals’ traits considered as psychological antecedents of inter-organizational relationships (IORs), outcomes. We hypothesize that organizational trust-building competence, situational trust, trust propensity, and autonomous motivation of cooperating teams and their managers influence IORs outcomes through work engagement of cooperating people. Research Design & Methods: We addressed 210 managers and 982 employees responsible for inter-organizational cooperation from medium and big companies. As explanatory model we adopted the job resources-demands (JR-D) model. Correlation, regression, mediation analyses with bootstrapping, and structural equations modelling (SEM) were used. Findings: Our analyses confirmed positive role of both organizational competences and psychological states of individuals, as valuable mediators in translating the potential of personal traits of teams and managers into IORs outcomes. Implications & Recommendations: As both psychological variables of people responsible for the course of IORs and relational competences of organizations play a vital role in reaching outcomes in IORs attention should be paid simultaneously to both aspects. Our findings highlight the necessity for interdisciplinary research in the field of IORs. Contribution & Value Added: We expose the multilevel and multifactor character of relationships between the antecedents of firms success in IORs, with the use of relationships theory in organization science, and theories proposed by psychology of work and organization.
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Building Information Modeling (BIM) has had a profound effect on the construction industry. It has greatly improved coordination among stakeholders, enhanced productivity, and increased profits. However, many factors still limit the application of BIM in the construction industry. This study conducts a literature review to identify these negative factors. Firstly, twenty-two sub-factors are identified and classified into five categories: Technology, Cost, Management, Personnel, and Legal. Secondly, some suggestions for eliminating these limiting factors are given. Finally, the study also identifies further research directions for improving BIM theory and applying BIM technology widely and successfully. The results of this study will provide support for practitioners who are using or plan to use BIM.
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In the digital age, organizations need to reinvent themselves at a structural level and to become agiler. Digital maturity of human resources management implies a shift from traditional paradigm on workplace towards engagement, learning and development of employees and search for talent. This paper focuses on identifying the major trends and strategies concerning talent management programs and development of digital skills for employees and managers. The study reveals that in an open talent economy, employer brand is very important in recruiting and retention of high potential employees and must be focused on learning & leadership development, mobility, rewards and competency systems. At present, in order to obtain a business value, one of the major challenges that HR needs to face is the development of digital skills for managers and employees.
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