CORRELATION OF COMPANY PERFORMANCE WITH THE ADOPTED TQM MODEL OF DIFFERENT LEVEL AND SIGNIFICANCE IN IMPLEMENTATION
CORRELATION OF COMPANY PERFORMANCE WITH THE ADOPTED TQM MODEL OF DIFFERENT LEVEL AND SIGNIFICANCE IN IMPLEMENTATION

Summary/Abstract: This paper discusses the method of performance assessment and analysis with technical and economic aspects related to the realization of products and services in the company where TQM is implemented. This complex control method is based on a heuristic (first phase), and an algorithmic model in other phases. The best solutions are selected based on the results of optimization and analysis of feasible variances of defined products and services, for which special consideration is given to capacities and conditions under which they will be manufactured and delivered product and realise services, as well as parameters will be monitored on the level of processes and achieved effects. The focus is on the importance factors, the company’s ability with TQM and improved realization of defined plans. Everything that has been set and achieved is related to the level of implemented TQM, so that special quality of this consideration is given by comparisons of effects (total company performance and marginal performances by parameters) in relation to available TQM as program and its performance. According to the presented method, it is possible to report the best solutions of products of similar categories and different purposes which work in different operating conditions. The methodology presented here has a practically universal application for the optimal choice of resources (in accordance with the required level of competence of the company in terms of performing of specific programs) for the implementation of products and services and achieving high performance after their placement.

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