ЗАДОВОЉСТВО ПОСЛОМ ИЗ ПЕРСПЕКТИВЕ РЕСУРСА ТЕОРИЈА ОЧУВАЊА: УЛОГА ЕМОЦИОНАЛНИХ ЛИДЕРА ИНТЕЛИГЕНЦИЈУ
JOB SATISFACTION FROM THE PERSPECTIVE OF RESOURCE CONSERVATION THEORY: THE ROLE OF LEADERS' EMOTIONAL INTELLIGENCE

Summary/Abstract: Job satisfaction is a key factor in the success of organizations, and transformational leadership is considered one of the most effective ways to achieve it. However, there is a lack of research that focuses on the role of emotional intelligence of leaders in this process. This study examines the hypothesis that leader EI mediates the relationship between individualized approach, as one of the dimensions of transformational leadership, and job satisfaction. Conservation of resources theory serves as a theoretical framework for understanding this relationship, with an emphasis on emotional support as a key resource that leaders provide to their employees. The data was collected from 275 employees in the insurance sector in Serbia through an online survey. Employees' perceptions of transformational leadership, emotional intelligence of their leaders and job satisfaction were measured. SmartPLS 4 was used for data analysis and structural modeling analysis was applied to assess mediation. Other dimensions of transformational leadership were not directly related to job satisfaction. In addition, a leader's emotional intelligence had a direct positive impact on job satisfaction. This research contributes to the existing literature by highlighting the importance of leaders' emotional intelligence for job satisfaction; identifies emotional support as a key mechanism linking transformational leadership and job satisfaction; and provides empirical evidence on the role of context (teamwork) in the relationship between leadership and job satisfaction. The results have practical implications for organizations, highlighting the importance of investing in the development of emotional intelligence in leaders

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