ORGANISATIONAL MODELS OF HEALTHCARE AND INTANGIBLE MOTIVATION OF NURSES/TECHNICIANS
ORGANISATIONAL MODELS OF HEALTHCARE AND INTANGIBLE MOTIVATION OF NURSES/TECHNICIANS

Summary/Abstract: Healthcare organisational models influence the way nurses/technicians provide care to patients. Different organisational models have their characteristics, advantages, and disadvantages. They define the roles, responsibilities and scope of practice of nurses/technicians. Understanding these models is crucial because they significantly impact healthcare quality, patient satisfaction, and the well-being of healthcare workers. This paper explores which organisational models are used at Zenica Cantonal Hospital and whether they impact the intangible motivation of nurses/technicians. The hospital environment is known to be demanding. It can affect employees' energy and psychophysical functioning, influencing their motivation and behaviour. Descriptive statistics, Pearson's correlation coefficient and Fstat were used to test the hypothesis. The findings show that all the examined healthcare organisational models are in use at Zenica Cantonal Hospital and that there is a positive correlation between these models and the intangible motivation of nurses/technicians. Improvements in the human resource management system should be undertaken in the areas with the most significant impact on the intangible motivation of nurses/ technicians.

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