Obsługa logistyczna sektora handlu
Logistic service for trade sector
Author(s): Justyna Majchrzak-LepczykSubject(s): Economy
Published by: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
Keywords: logistic service; service; trade; customer
Summary/Abstract: The effect of logistic actions of companies is the high level of customer service. High standard of services absorbs more costs, although their impact on sales volume and generated profits of an enterprise is undisputed. The ideal solution is therefore to find the optimum ratio between an effort on handling costs and the efficiency of its level. Now, logistic service provides one of the essential tools to compete on the market. Its importance grows together with progressing globalization, growth in electronic commercial transactions, extent of created logistic network or growing demands and expectations of customers. The article is to present the essence and the importance of the increasing role of logistics in the sector of trade over the last years.
Journal: Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu
- Issue Year: 2012
- Issue No: 267 Vol 2
- Page Range: 30-38
- Page Count: 9
- Language: Polish