Uloga sistema upravljanja kvalitetom u razvoju kapaciteta za upravljanje promjenama
The Role of Quality Assurance in the Development of Capacities for Management of Changes

Summary/Abstract: Beside introduction of three cycle system (BSc, MA, Ph.D) and recognition of qualifications and periods of study, quality assurance is considered as the third main pillar of the European Reform in Higher Education. In higher education the term quality assurances refers to all policies (monitoring of all processes and activities, designed to ensure that institutions, programmes and qualifications meet and maintain specified standards of education and infrastructure). It is corrective factor, the instrument of sustainability, in other words: “the basic underlying condition for trust, relevance, mobility, compatibility and attractiveness in the European Higher Education Area“(Salamanka, 2001). Having in mind that main responsibility for quality assurance lies with higher education institution which „ should continue to develop their systems of quality assurance“(London, 2007), the paper elaborates quality assurance as the instrument of integrity assurance of higher institution in a society, which contributes to its institutional autonomy. These are basic preconditions for higher institutions to be put into function of development of capacities for management of changes, as an essential strategic approach of all universities in B&H to the actual moment of the society.

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