Trwałość rozwoju organizacji jako jeden z tzw. zawiłych problemów zarządzania
Sustainability of organizational development as a wicked problem of business management
Author(s): Anna Witek-CrabbSubject(s): Economy
Published by: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
Keywords: wicked problems; sustainability; sustainable development; organizational development; design thinking
Summary/Abstract: Sustainability of organisational development is an ambigous phenomenon, characterised by complexity, influence of numerous stakeholders, connections to other problems and unprecise terminology. These features locate sustainability among the so called “wicked problems”. Wicked problems are unsolvable, difficult to define, dynamically changing, complex and interconnected. For this reason attempts to solve them using traditional management techniques are unsuccesful. Wicked problems demand managers to become development designers. To deal with organisational sustainability, managers-designers need to think systemically, have empathy, be able to reason abductively and rapidly prototype.
Journal: Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu
- Issue Year: 2014
- Issue No: 366
- Page Range: 582-592
- Page Count: 11