TQM tools in crisis management
TQM tools in crisis management
Author(s): Anna Starosta, Grzegorz ZielińskiSubject(s): Business Economy / Management, Socio-Economic Research
Published by: Wydawnictwo Politechniki Gdańskiej
Keywords: crisis management; TQM; quality tools;
Summary/Abstract: The current article is concerned with basic aspects connected with improvement of crisis management activities employed by economic operators. The work presents the crisis management model with its fundamental phases and identifies TQM tools that might be applied in all of these phases. The analysis included in the work has been supported with research conducted on companies located in northern Poland.
Journal: Przedsiębiorstwo we współczesnej gospodarce – teoria i praktyka
- Issue Year: 13/2015
- Issue No: 1
- Page Range: 27-33
- Page Count: 7
- Language: English
