Behaviours of Consumers from France, Poland, Romania, and Slovakia in the Market for e-Services Cover Image

Zachowania konsumentów z Francji, Polski, Rumunii i Słowacji na rynku e-usług
Behaviours of Consumers from France, Poland, Romania, and Slovakia in the Market for e-Services

Author(s): Robert Wolny
Subject(s): Business Economy / Management, International relations/trade, EU-Accession / EU-DEvelopment, ICT Information and Communications Technologies
Published by: Instytut Badań Rynku, Konsumpcji i Koniunktur
Keywords: e-services; consumers behaviours; Europe;

Summary/Abstract: An aim of considerations is to present conduct of consumers from the selected European countries (France, Poland, Romania, and Slovakia) in the market for e-services. In his article, the author used findings of direct surveys carried out by the method of audience poll. The carried out surveys show that e-consumers from the selected European countries are active and conscious purchasers in the market for e-services. The determinants of choice of services, including the possibility to buy/ use 24 hours a day as well as lower price than in the case of using/buying services traditionally indicate the great potential for development of the market for e-services. Lower price and convenience of buying/using services on-line will encourage the comfort-oriented and sensitive to price e-consumers to such form of purchasing/using services. The presented in the article research findings may be used by entrepreneurs operating in international markets. The article is of the research nature.

  • Issue Year: 359/2015
  • Issue No: 6
  • Page Range: 205-215
  • Page Count: 11
  • Language: Polish