Wirtualna przestrzeń Internetu miejscem zakupów dóbr FMCG
Virtual Internet’s Space as the Venue for Shopping FMCG
Author(s): Katarzyna Kolasińska-MorawskaSubject(s): Economic development, ICT Information and Communications Technologies, Globalization
Published by: Instytut Badań Rynku, Konsumpcji i Koniunktur
Keywords: Internet; e-consumer; purchasing process; determinants of choice;
Summary/Abstract: In the era of information and internetisation, with the ongoing internationalisation and globalisation, enterprises depend on keeping in touch with the environment, particularly with customers. The recent years indicate the dynamic growth of sales on the Internet, mainly in the B2C category. In her article, the author presented, based on her own research findings, characteristics of the customer who buys on-line fast moving consumer goods. The main results of the carried out author’s own research refer to the most often chosen assortment in on-line shopping as well as to the factors for which customers decide to buy on the Internet fast moving consumer goods. This material results in practical implications in the form of a number of recommendations for retailers who intend to use the on-line channel. In turn, social implications refer to the changes in consumers’ shopping habits towards online shopping. The article is of the research nature.
Journal: Handel Wewnętrzny
- Issue Year: 355/2015
- Issue No: 2
- Page Range: 197-208
- Page Count: 12
- Language: Polish