Design Thinking as a Source of Management Innovation
Design Thinking as a Source of Management Innovation

Summary/Abstract: The paper attempts to present design thinking as an approach which, when applied in management, can transform the mode of operation adopted in an organisation effectively enough to become in effect a source of radical changes and management innovation itself. Management innovation, though not so rare in management practice, has not become widespread in scientific literature, and is often wrongly identified with organisational innovation. It includes everything which significantly changes the manner of implementing management functions. It is very important to contemporary organisations, since by radically changing management methods, it is able to sustain an innovative potential in the long run. Research aims. The aim of this paper is to identify these advantages of the design thinking approach which, when used in contemporary organisations, may be an efficient support in the creation and implementation of management innovation. Methodology. The discussion undertaken in the paper is theoretical and primarily based on the method of the analysis and criticism of literature on design thinking and management, and management innovation in particular. The research method used to solve the scientific problem is deduction, which referred to the critical literature study has allowed achieving the research goal. Key findings. The analysis of theoretical findings resulted in drawing how design thinking approach may effectively support the creation of management innovation in contemporary organizations. Although design thinking comes from a designers’ job, at present it is an approach to creative and innovative ways of solving open, complex, and unambiguous management problems in numerous organisations.

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