MAPPING ACROSS NLP META PROGRAM CLUSTERS FOR MAINTAINING BUSINESS RAPPORT
MAPPING ACROSS NLP META PROGRAM CLUSTERS FOR MAINTAINING BUSINESS RAPPORT
Author(s): Cristina-Mihaela ZamfirSubject(s): Language and Literature Studies
Published by: Editura Universităţii de Vest din Timişoara / Diacritic Timisoara
Keywords: map; meta program; NLP; rapport; thinking styles;
Summary/Abstract: Meta program patterns come from the attempt to better understand the functioning of cognitive strategies. Mapping involves the encoding of key elements which make up a person’s ‘internal landscape’. Business people tend to interact differently, being ‘programmed’ to express themselves by using specific thinking styles that can be described as more general/specific-referenced, more options/procedures-oriented, or more self/other-focused. Mastering the language of meta programs and matching our interlocutor’s linguistic preference can improve our ability to establish rapport and frame our communication.
Journal: B.A.S. British and American Studies
- Issue Year: 2013
- Issue No: 19
- Page Range: 200-208
- Page Count: 9
- Language: English
