Funkcjonalność instytucji wsparcia społecznego. Część II  Efektywność a bariery instytucji wsparcia społecznego w opinii beneficjentów systemu
Functionality of Social Assistance Institutions. Part II  Efficacy and Barriers of Social Assistance Institutions in Opinion of Welfare System Beneficiaries

Summary/Abstract: Aim of the study was a cognition opinion of social assistance institutions (sai) beneficiaries about welfare system functionality. The study involved 120 inhabitants of Lodz who reported to sai to receive a necessary welfare. It was carried out with an authorial questionnaire interview. Over 1/3 of studied group found as comprehensive access to institutions but simultaneously almost a half found difficult to achieve a needed welfare. Welfare officers devote enough time to help their charges in gaining a welfare but they ask too probing questions. Relations between sai beneficiary and welfare officer determine the efficacy of social support.

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