Nowe modele biznesu w kontekście współtworzenia wartości z klientem
New Business Models in the Context of Co-creating Value with Customer
Author(s): Grzegorz Baran, Janusz BąkSubject(s): Business Economy / Management, Business Ethics, Transport / Logistics
Published by: Społeczna Akademia Nauk
Keywords: co-creating value with customer; business model; product as a service; service-dominant logic; customer relation
Summary/Abstract: The paper concerns the issues of customer involvement in the co-creating value in accessing resources area. Its purpose is to identify interesting and still poorly recognized research problem, which is the impact of the co-creating value on customer relationships and changes in business models applied on the market, and to present the preliminary research proposal for wider scientific discussion. The paper presents: the outline of the research problem and its rationale, the discussion of the theory of co-creating value as the theoretical basis for the research, and business model concept as the way of value creating and acquisition from the market.
Journal: Przedsiębiorczość i Zarządzanie
- Issue Year: 16/2015
- Issue No: 12.1
- Page Range: 33-47
- Page Count: 15
- Language: Polish