Mobility-as-a Service jako postęp w integracji transportu
Mobility-as-a Service as a progress in transport integration

Summary/Abstract: Mobility-as-a-Service (MaaS) is an innovative concept that makes a significant contribution to transport integration. This concept has developed following the emergence of new types of transport services and technological advances, in particular ICT and mobile technology. MaaS has the potential to improve the use of assets and contributes to a reduction in the number of passenger cars in congested cities. The aim of the article is to synthesise the current state of knowledge on the Mobility-as-a-Service concept, to assess the degree of the implementation of MaaS systems in Europe, to discuss the results of research on the benefits of using these solutions, as well as to show the role of MaaS in transport integration. The research methodology includes a literature review and a deductive research method. The research has shown that any consensus has been reached on the scope of the MaaS system, although the suggestion is that they should include solutions that have at least an integrated module for booking services and payments, in addition to the possibility of planning a journey by different transport means. Currently there are neither sufficient data on the costs and benefits of MaaS systems, nor comprehensive analyses how they affect travel patterns and user behaviour. However, the first fragmented studies of MaaS pilot implementations confirm the existence of benefits for different stakeholder groups. The analysis of levels and the scope of the integration in MaaS systems confirmed that they contribute to the deepening of the integration of transport services. The results of the research presented in this article can be a reason for in-depth research into the essence and effects of Mobility-as-a-Service applications.

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