The Impact of Information Technology and Software Tools on Improvement of Business of Tourism Sector in the Sarajevo Canton
The Impact of Information Technology and Software Tools on Improvement of Business of Tourism Sector in the Sarajevo Canton

Author(s): Mahir Zajmović, Ibrahim Obhođaš
Subject(s): Tourism, ICT Information and Communications Technologies
Published by: Udruženje ekonomista i menadžera Balkana
Keywords: IT; Software; Tourism; Business; Sarajevo Canton
Summary/Abstract: The Internet is undoubtedly the world’s most important social phenomenon, which today is a matter of great interest and research. According to statistics on Internet use, in 2019 the number of Internet users in the world was more than 4 billion. Rise of the Internet, as well as the development of other information and communication technologies, changed significantly modern ways of communication and business in the tourism sector. The analysis of tourist demand arising from the use of information and communication technologies, software, the Internet and social networks is becoming a key element in forecasting future values given the increasingly present new trends based on the use of information and communication technologies. This paper aims to present the impact of IT and software tools on improving the business of the tourism sector in Sarajevo Canton.

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