ВРЪЗКАТА „ПРОЦЕС - КАПАЦИТЕТ” В ОПЕРАЦИИТЕ НА УСЛУГИ
INVESTIGATION OF THE „CAPACITY-PROCESS” LINK IN SERVICE OPERATIONS
Author(s): Yulia Yorgova
Subject(s): Economy
Published by: Бургаски свободен университет
Keywords: service process; operations capacity; variations; Queuing Theory
Summary/Abstract: The duration of the process for creating a service is variable and is an integral part of the operations system capacity. This requires investigation of the link and interaction between operations capacity and service process, which is the main objective of this paper.
- Page Range: 275-280
- Page Count: 7
- Publication Year: 2015
- Language: Bulgarian
- Content File-PDF
