Development of Mobile Payment Services in Small and Medium Enterprises Cover Image

Rozwój mobilnych usług płatniczych w małych i średnich przedsiębiorstwach
Development of Mobile Payment Services in Small and Medium Enterprises

Author(s): Paulina Filip
Subject(s): Business Economy / Management, Present Times (2010 - today), ICT Information and Communications Technologies
Published by: Wydawnictwo Uniwersytetu Komisji Edukacji Narodowej w Krakowie
Keywords: development; determinants; mobile payments; SME enterprises;

Summary/Abstract: The aim of the study was to determine the reasons for implementing non-cash payment services in small and medium enterprises, with focus on mobile payments. The basis of the study were secondary and primary data. Data were obtained from the reports of the National Bank of Poland, Polish Financial Authority, Central Statistical Office, payment card systems. The research period covered the years 2015–2019. In order to examine SME enterprises decisions regarding the introduction of mobile payment methods carried out were surveys inspired by the technology acceptance theory model. As the analysis showed more entrepreneurs notice the growing market demand for mobile payments and changes in surrounding environment. Customers’ interest in this form of payment were of great importance.

  • Issue Year: 16/2020
  • Issue No: 1
  • Page Range: 326-338
  • Page Count: 13
  • Language: Polish