We kindly inform you that, as long as the subject affiliation of our 300.000+ articles is in progress, you might get unsufficient or no results on your third level or second level search. In this case, please broaden your search criteria.
Recently, we hear more and more about disrupting the banking tradition so that banking services can be done from home, office or wherever we are, via computer or mobile phone, without a specific schedule. Information services have become a very important subject for banking systems, causing drastic changes that require banks to adopt these services in addition to survive in this market where technology plays the main role. Nowadays, a good number of commercial banks offer various forms of internet banking, otherwise known as online banking or electronic banking (e-banking). Using electronic banking does not mean changing the habits of using money. On the contrary, with the help of information and communication technologies, it is possible to skip the schedules, bureaucratic aspects of traditional banking, save time, faster and more efficient management of personal finances. Electronic banking is a general term that describes the entire process of making transactions without the need to physically visit a financial institution. Electronic banking has both advantages and disadvantages. It has simplified life for some people, while for others it can seem like a complex and threatening process.
More...
This paper aims to examine integration of supply chain and demand chain in emerging markets. We present a research model of demand and supply chain integration which responds to customer’s needs through the integrated information flows. Integration of demand and supply chain synchronizes the key processes in terms of frontend development, product planning, product design, procurement, manufacturing, sales and marketing, maintenance activities based on customer needs as process routines
More...
The aim of this paper is to review the changes in brand strategies as a result of the COVID-19 pandemic situation and the changes in customers’ preferences as a result of the lockdowns. During the pandemic, brands found themselves in a difficult situation, as they were not sure at the time of the first closure what the best solution would be in terms of customer satisfaction: to stop marketing campaigns, continue them without any changes or adapt to the situation. Since then, consumer research reports have shown that what people needed the most was being surrounded by brands being part of their daily lives to provide predictability and certainty – often even replacing slow-responding governments in providing information. Our paper will summarize the main findings of recent consumer research on this topic and highlight the best practices of brands that have successfully demonstrated their credibility, crisis resilience, and social responsibility in the eyes of their customers.
More...
The present study is based on a survey of enterprises in the south-eastern part of Bulgaria including the Black see region on their innovation activity. It focuses on the contribution of lifelong learning specifically. More than half of the companies comprising the sample have never provided continuing education of managers or have participated only once. According to the correlation analysis being performed training in the field of organization management or production are not related to innovations in new products, logistics and distribution, production methods or supplementary activities. A likely reason for this statistically insignificant link is a lack of effective cooperation between enterprises and academic and research institutions as well as training providers capable of responding to the specific company’s needs.
More...
According to Colombian's Transport regulation, any vehicle that travels through the Colombian national territory must perform preventive maintenance to contribute to road safety and environmental protection. Therefore, this article aims to analyze how innovation in the user experience in automotive diagnostic centers will increase the awareness of vehicle owners to perform this process correctly.
More...
Green finance and green banking unite commercial objectives with social responsibility towards the environment for the common good. These are, in practice, a set of activities, behaviours and rules, the ultimate goal of which is to fulfil specific financial and environmental goals. Fulfilment of these goals will contribute to cost optimization, reducing the carbon footprint and improving the bank's reputation. The Paris Climate Agreement laid the foundations for the concept that made financial flows compatible in the fight against global warming. Green finance is directly related to sustainable finance, which aims to transform the economy to create a climate-neutral environment.
More...
Climate (green) bonds are becoming more common as a green finance tool. Like most green instruments, they do not represent a fundamentally new financial instrument. The project's environmental assessment is the additional „green“component in issuing such types of securities along with the essential characteristics such as coupon payments, price and maturity. The first issuer of such bonds was the International Bank for Reconstruction and Development in 2007. Subsequently, the interest in issuing green bonds has increased, and the issuers of such bonds are a considerable number of commercial and non-commercial companies, international organizations and countries
More...
In the conditions of global transformation processes, innovations acquire great importance for every organization and economy of our country. Innovation can improve organizational efficiency, provide higher quality and more timely services to citizens, reduce costs, provide new working methods, and enable better implementation and governance in new directions. It is necessary to find ways and opportunities to improve innovation management in organizations, which will allow greater creativity in introducing new products, services and processes. With the development of the national economy is achieved both socio-economic growth of organizations and the state as a whole.
More...
This publication is part of a broader examination with regards to digitalisation in the banking sector and the necessity of customer centric business models. The study also considers the importance of perpetual alignment between business models and customer needs to avoid market share losses. Furthermore, it focuses on newcomer in the market as non-/near-banks which could cause disruption. This research paper examines at the extent to which digitisation in the banking sector is needed and why customer centricity plays an important role as a competitive advantage in terms of market shares to avoid disruption. Customer data, digital ecosystems, and predictive analytics as foundation for customer centricity and trend setting will be described accordingly. This article presents recommendations for banks in terms of the foundation for customer centricity and why the use of predictive analytics is not a small project to implement. However, digitalisation in the banking sector is not only an ongoing trend, but also poses a significant challenge to most institutions. This article picks up on this and presents key challenges as well as opportunities for financial institutions to deal with it. An overview of the financial technology sector will be presented. It then takes a closer look at drivers for change, customer centricity, distribution channels, and customer needs. The link of predictive analytics and customer centricity will be outlined. The article is rounded off with a view on the future customer proposition. This article supports the wider objective of an elaboration to define a model to enable the banking industry conducting a continuous analysis of defined input factors and resulting from that changed customer behaviour to derive recommendations for action to change or keep the business model customer centric.
More...
This research paper complements existing research approaches regarding the digital maturity level of companies. Furthermore, this research approach complements existing research findings. In terms of content, it relates the dimensions of individuals in companies, teams, leadership behavior, and corporate culture. In particular, the interaction between corporate culture and leadership behavior is the focus of this research approach against the backdrop of the digital maturity level. This research approach presents a matrix classification of companies according to four company typologies. This matrix enables companies to be classified and assessed in terms of their leadership behavior and digital maturity level. In addition, this research paper already shows the first qualitative interim research results and results of the evaluations of one type of company defined in the theoretical part of this research.
More...
Digitalization is disrupting the automotive industry and in particular the established business models of well-known OEMs (Original Equipment Manufacturer). New legislations, technological trends, the omnipresence of digital devices like smartphones and changing customer preferences towards sustainability and mobility on demand have stimulated the digital transformation in the automotive industry. This process affects the entire value chain, from product design and manufacturing to supply chain, marketing and sales. New market players like Tesla, Uber and Blablacar have identified the huge potential of digitalization to create new revenue pools and have already entered the market with their interconnected solutions. Other tech. giants like Apple and Google but also smaller start-ups have started investigations around new mobility solutions. Those new competitors with their high innovation power have one strategic advantage. They do not have to carry the burden of an analogue set-up with its high fix cost structure compared to traditional car manufacturers. Therefore, established car manufacturers are forced to transform their analogue business models to the digital age. This research paper will analyze the prerequisites of a successful digital transformation. Furthermore, it will describe the potential to create business model innovations.
More...
If you think of Germany and sports, football is always the first thing that comes to mind. For more than 100 years, team sport has been part of society and fascinates a large part of the population. No wonder, in Germany alone, there are more than 7 million club members. Sport often manages to connect people in a positive sense. Politics is left out, and the world is associated with many international games. Before Corona, only games of the 1st Bundesliga in Germany had more than 13 million spectators. However, a unique infrastructure is needed to handle the volume regardless of the entertainment concept. However, this came with the entrance of the Covid-19 Pandemic to the succumbing to strict restrictions like plays without spectators, which resulted in economic disadvantages and bottlenecks. No club was prepared for an international loss of this magnitude; thus, there were no solutions.
More...
All German financial service providers work with omnichannel marketing and try to support the classic, traditional sales channel. This paper will help to understand and assess the relevance of digital touchpoints on the way to digital sales. Through targeted interviews and surveys, it will present the relevance of digital touchpoints and deduce how these digital touchpoints influence the customer in choosing a sales channel. Influencing factors will be shown and typologies of determinants will be highlighted that have an impact on the choice of sales channel. The results of the work can be used to devise sales and marketing strategies for managing customers.
More...
The German mobility industry has been in a strong transformation process since the beginning of the energy transition. Electric mobility is one of the transport policy measures that allows climate-neutral mobility. In order to achieve user acceptance of electric vehicles and their charging infrastructure, the technologies must be highly attractive to potential users. This research approach focuses on accelerating the innovation process and increasing the user acceptance of public charging infrastructure within the early majority of Roger’s adoption segments. Therefore, a new model will be developed which identifies processual and contentual success factors. As a basis, a phase model of the innovation process and acceptance theories will be used.
More...
The subject of the study was to assess the level of lost productivity of human resources in the countries of the Black Sea region determined by poor health. The assumed analysis was carried out by assessing the intensity of the level of premature mortality of people in the working age caused by chronic diseases and its economic effects measured by the value of lost production. The assessment of the cost of lost productivity was based on the human capital method (HCM). The comparison of the value of the lost product in the analyzed group of countries showed large discrepancies resulting both from the differences in the scale of the burden of premature mortality in the working age population and from the adopted valuation of the work unit.
More...
The global economy and society have never faced the COVID-19 pandemic. One of the sectors most affected by the pandemic was tourism. As a result of the administrative lockdown and the ban on flights, virtually all tourist destinations in the world were unavailable for some time, and domestic tourism was very limited. Tourism was hit hardest by the restrictions of the Covid-19 pandemic. However, the release of tourism in the tourist season caused seasonal tourism to lose the least in the tourism sector.m jest pandemia COVID-19. The aim of this article is to try to answer the following questions: does the high seasonality of tourism demand reduce the negative effects of the COVID-19 pandemic for seasonal businesses, and if so, when is the number of visitors expected to return to the pre-pandemic level. In order to solve this research problem, an analysis of the trends in changes in the number of tourists and the number of overnight stays in the Baltic coastal region, i.e. in the region with the highest seasonal fluctuations, was performed.
More...
The ability to predict bankruptcy is the factor, which eliminates the credit risk of a bank, so the prediction of bankruptcy and credit risk of a bank is a permanent subject matter of many scientific types of research. This paper focuses on the Czech economy, specifically at small and medium-sized enterprises (SMEs). We have chosen the SMEs sector because it plays a significant role in this economy. The aim of this article is finding if there exist different factors that could predict bankruptcy in the time at the end of the financial crisis and at the time of upturn. Our motivation is to show the most important factors which have to be taken into attention in different stages of economic development. We have investigated around 2 800 companies from the segment small and medium-sized enterprises (SMEs), of which 642 failed during the period 2010 – 2017. We have investigated financial data for the years from 2010 to 2017. The whole dataset was divided into two parts, to the period of the financial crisis and to the period of the upturn. The analyses were done separately for each period and for the whole period to capture different characteristics of companies in a different time. Our suggestion is that it is necessary to evaluate the financial information of the company according to the period of economic development.
More...