Are Engaged Employees More Satisfied and Personally Attached? A Process Model Approach
The attractiveness of employee engagement between business employees has motivated numerous practitioner studies. But, those studies have been performing from the finance or marketing point of view. However, organizational behaviour point of view limited theoretical studies have been conducted, particularly how employee engagement important for employees. The purpose of this research was to investigate what are the consequences of employee engagement in service sector of Pakistan. The collection of data has been done through questionnaire which was prepared to gauge the variables. Overall 301 useable questionnaires are used from which average age and working experience are 25-29 years and 2-5 years respectively whereas on the flip side 67 percent respondents are said to be male. The results of multiple regression analysis and confirmatory factor analysis strongly support the hypothesized relationships. Human resources department of the Service sector may implement the findings of this research to enhance the employee engagement in their respective organizations.
More...