Емоционална интелигентност и организационно развитие – добри практики и решения в кризисни времена
The report aims to present the advantage of using the innovative approach to human resource management through emotional intelligence (EI). The applicability of EI in organizations in different social spheres in crisis situations is increasingly demonstrating its importance. There is still uncertainty in clarifying some key theoretical constructs in this direction, which in the report is part of the conceptual focus. On the basis of the theoretical clarification of the main characteristics of EI, some ideas have been presented, allowing for better approbation of these approaches in the practice of modern organizations in the context of effective crisis management. The authors argue that knowledge of EI and its active application in human resources management can lead to higher efficiency and motivation of employees to get out of the spiral of crises and abrupt changes of a different nature.
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