Motywowanie pracowników służby jakości jako inwestycja w sukces przedsiębiorstwa
Motivating quality management system employees as an investment in the success of a company
Author(s): Arkadiusz WierzbicSubject(s): Economy
Published by: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
Keywords: ISO 9001; motivation of employees; quality management system manager; owner of the process; internal auditor
Summary/Abstract: The article deals with the issue of motivating employees who play important roles within the quality management system. The study was conducted in twelve companies from SME sector, where the decision of the implementation and certification of the quality management system was made in various stages of growth according to the L. Greiner’s model.
Journal: Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu
- Issue Year: 2013
- Issue No: 301
- Page Range: 121-129
- Page Count: 9
- Language: Polish