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Mobile Technology on the Retail Banking Market

Author(s): Monika Klimontowicz,Karolina Derwisz / Language(s): English Publication Year: 0

For the last few decades, the retail banking market has been influenced by many economic, political, legal, technological and social factors. Mobile technology has changed both the information and communication sharing, and customers’ market behaviour. The social revolution has already happened and changed customers’ expectations concerning banking services. Today there are 2,6 billion smartphone subscriptions globally. It is estimated that by 2020 the number of smartphone users will reach 6,1 billion. Mobile phones haves increasingly become tools that consumers use for banking, payments, budgeting and shopping. Today they enable using a different kind of financial applications offered not only by banks but also by other providers as telecoms or FinTech enterprises. The increasing number of offerings makes the choice much more difficult for customers. The purpose of the paper is to presents global and regional trends relating to mobile technology application on the retail banking market, customers’ expectations and selected factors influencing the adoption of this technology. The paper includes desk research of existing data. The authors try to answer the question if the implementation of mobile technology on retail banking market means the future of retail banking or just new distribution channel.

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Protecţia socială în Republica Moldova: cadru legal şi analiza statistică

Author(s): Irina Movilă / Language(s): Romanian Publication Year: 0

The article describes the main characteristics and principles of social protection in the Republic of Moldova, highlights the main social problems, including the problems of people with severe disabilities. The legal and organizational framework of social assistance was studied. Statistical data were analyzed regarding the dynamics of social assistance for the elderly and the unemployed and the dynamics of the number of pensioners from the Republic of Moldova in territorial profile. The average size of the established monthly pension of the pensioners in the records of the social insurance bodies of the population was analyzed. The main forms of oriented social assistance are presented.

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III. Cjeloživotno učenje za medijsku i informacijsku pismenost: Proces odgajanja mislećih građana

Author(s): Lejla Turčilo / Language(s): Bosnian Publication Year: 0

The concept of media and information literacy is not nor it can be an end in itself, i.e. it is wrong to develop it without a broader picture and contextualization of the concept into social needs and democratic values and culture. Simply put, a person, a social group, a community that is media and information literate is actually a responsible, democratically oriented, critically thinking subject, capable and interested in social participation and only as such is realized in the fullness of its MIL competences.

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OLDER PEOPLE AND SOCIAL MEDIA USAGE

Author(s): Ivana Vidak / Language(s): English Publication Year: 0

Communication is a process by which information is exchanged between individuals through a standard system of symbols, signs, or behavior exchanging information; it can be verbal, nonverbal, or nowadays mainly in the electronic form. Electronic communication can be defined as the communication which uses electronic media to transmit the information or message using computers, e-mail, telephone, video calling, FAX machine, etc. This type of communication can be developed by sharing data like images, graphics, sound, pictures, maps, software, and many other things. E-communication has changed due to how the public members interact and communicate with each other for different purposes, such as personal or business. By using e-communication, it is straightforward to communicate with the world. This paper focuses on older people's social media usage and how it affects their lives, concerning the significant age difference between them and the new generations. For the paper, a research-based on a questionnaire for the third age population (65+) was conducted, divided into three subgroups: the young-old (65-74), the middle old (75-84), and the very old (85+), with questions defining their knowledge about social media, their advantages and possibilities, why they are using them, and how much they know about problematic issues related to social media usage that are happening on social media. The research aimed to make a profile of older people as users of social media.

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Adoption and Exploitation of Online Banking Services by the Elderly

Author(s): Aleksandar Erceg,Jovanka Damoska Sekuloska,Ivana Čandrlić Dankoš / Language(s): English Publication Year: 0

Online banking is considered one of the main contributions of the Internet to global society. Adoption of online banking services could be recognized as one of the metrics for digital inclusion of the population, especially for the elderly. Notably, the value of online banking services is considered significant and worthwhile during the pandemic period. Online banking is becoming increasingly crucial for the elders to meet their demands for high-quality, low-cost, and secure services. This study investigates online banking services among the elderly in Macedonia and Croatia, and compares the results with EU members. Through the survey analysis and available secondary data, the objectives are to identify differences in online banking services among the elderly and recognize the issues that influence the embracement of the digitalization of the banking services in the examined countries. The results have detected the gap existing in the adoption of online banking services and revealed the emerging, growing trend in the exploitation in all the examined countries.

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The Rise of Networked Seniors – Differences in Motivation for Using Social Networks Between Digital Natives and Digital Immigrants

Author(s): Snježana Barić-Šelmić / Language(s): English Publication Year: 0

New trends in the use of social media, increasingly involving the general public, also widen the research focus of all generations, i.e. (new) media consumers and producers (prosumers). This chapter aims to establish the motivation for using social networks to explain the enormous popularity of Facebook, Instagram, and other networks among the older (Baby Boomer) generation. With the help of the uses and gratifications theory, the author investigates the gratifications the older population achieves when using social networks and the uses (desires) they satisfy. The author attempts to answer the questions – Does the elderly population (50+) use social networks, especially Facebook, to meet their cognitive needs and escapist purposes? Has the younger population decreasingly used Facebook as a social network since older generations (their parents, grandparents, and digital immigrants) appeared on it? – through research using in-depth interviews and the theory of uses and gratifications of social networks.

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Prywatność w Internecie w świecie pandemicznym

Author(s): Michał Sędkowski / Language(s): Polish Publication Year: 0

The coronavirus pandemic has caused significant changes to societies around the world. One such change deals with the privacy of user-generated data on the Internet. So far, this topic has been a margin of the debate on the problems related to the wider use of the Internet at work or in everyday life. There were phenomena aimed at introducing rules governing how to collect data about Internet users, but the effectiveness of these solutions is debatable. The necessity to transfer most of the daily activities to the Internet increased the interest in the problem of protecting privacy on the Internet, and commercial entities, so far reluctant to discuss this subject, began to introduce user-friendly solutions.

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Fake news, dezinformacja, weryfikacja - szkoła wobec nadprodukcji informacji

Author(s): Katarzyna Wójtowicz / Language(s): Polish Publication Year: 0

The subject of this paper is one of the greatest threats to contemporary cultural reality – the creation and dissemination of fake news in the media space, as well as an attempt to answer whether and to what extent Polish language teaching responds to the need for students to acquire methods of content verification. The coronavirus pandemic, various social initiatives, and nowadays also the war in Ukraine clearly illustrate how powerful the content published on the Internet is and how vulnerable to it the recipients, unaware of manipulative procedures, may be. The aim of this article is to review school textbooks from the perspective of the presence of the above-mentioned problems in them, as well as to propose our own methodological solutions.

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What Matters in Social Media Engagement? Czech Social Service Organizations´ Example

Author(s): Pavel Bachmann / Language(s): English Publication Year: 0

The social media effect is greatly affected by an ability of organization to engage its community and stakeholders. Therefore, the study primarily aims on communication published on organization´ social media and on engagement related to the nature of service, respectively related to the content type of post. At the first research phase, the research sample is composed of 185 nonprofit nongovernmental organizations from the field of social services and located in the Czech Republic. At the next research phases, an in-depth analysis of 550 Facebook posts published by 55 organizations is conducted. An engagement rate is measured with a set of metrics, including responsiveness, involvement, and virality. Results showed that social service organizations use Facebook as their primary social medium. Moreover, stronger statistical differences in engagement were found according to the organization´ primary orientation than according to the content type of posts. Statistically higher engagement rate was recorded in organizations oriented on children and youth, homeless people, and physical disabilities. Vice versa, the lower engagement was found in organizations dealing with family problems, mentally disabled or integration of foreigners.

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Facebook Practices of the Czech Regional Capitals – Pilot Insights in the Character of the Communication with Citizens

Author(s): Filip Hrůza,Lucia MAKÝŠOVÁ / Language(s): English Publication Year: 0

Social media are continuously becoming a new significant tool for public administrations, not only for reaching their communities, but also for getting feedbacks, generating discussions or stimulating other forms of civic participation. From this perspective, the introduction and use of social media in public administration have enabled to intensify and expand this two-way relationship between public administration bodies on a particular level of government and the public or relevant stakeholders. Current practice and previous relevant research show public administration entities use social media with diverse intensity, purpose or strategy. This research is gathering current experience and knowledge concerning this specific issue abroad and with focus on the Czech Republic. The sample contains the data of the Facebook posts of the Czech regional capitals and the aim of the paper is to analyse what type of information local governments publish through its Facebook pages and how public is engaged in the communication.

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Determining the Playing Habits of Children in Our Country for the Future of E-Sports

Author(s): Sümeyye Korkmaz Sarıcalar,Aykut Çatak / Language(s): English Publication Year: 0

The aim of the article is to determine the gaming habits of the digital generation. Within the scope of TURKSTAT 2013 and 2021 Household Information Technologies Usage Survey, data on children's use of digital technologies were collected and analyzed. In this context, within the scope of the Household Information Technologies Usage Survey conducted in 2013 and repeated in 2021 by TURKSTAT, which creates a large data network with directorates in different regions in a wide scope, analyzes were made by using the data collected on the use of digital technologies by children aged 6-15 years. With this data analysis, a 32% increase was observed in the internet usage characteristics of the digital generation from 2013 to 2021, and this increase rate was found to be similar according to gender. In the same years, the internet usage habits (gender) of the digital generation were approximately 92% for boys and 90% for girls, and this rate converged to 98% in 2021 and the digital generation had internet usage habits (use time) almost every day (90%, 1), among the internet usage purposes of the young population/digital generation, participation in online classes with 86.2% and applying for homework and learning purposeswith 83.6% are included, followed by playing games and downloading games with 66.1%. is doing. The smart phone usage habits of the digital generation (gender and age range) are higher and 75% between the ages of 11-15, 64.4% for the whole age group (6-15). Participating in online classes, studying, and preparing homework/presentations take place at the top of the smartphone usage features of the digital generation. In 2021, playing games with a smartphone is more common in boys than girls in the 6-10age group, with approximately 70%. The daily frequency of playing digital games (hours) of the digital generation is 66.4% almost every day for 2 hours in all of them and at most in the 11-15 age group, and it is 72.2% for men in this group, around 3 hours on weekdays and at the end of the week. In the preference of digital game playing genres, war games lead, sports games come after adventure/action games. Considering that the age of starting an e-sports career is 16-17, it is understood that children between the ages of 6-15 acquire the habit of playing games and this age is important for participation in e-sports. It is important for children in this age group to have a high habit of playing digital games and to enjoy playing games (online/off), to be directed to the field of e-sports in a safe environment and to reach certain points on behalf of our country in this field.

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Üniversite Öğrencilerinin İnternet Bağımlılığı Bilinçli Farkındalık ve Can Sıkıntısı Düzeylerinin İncelenmesi

Author(s): Rabia Zafer,Önder Baltacı / Language(s): Turkish Publication Year: 0

It is observed that internet addiction, which causes deterioration in the personal, social and academic areas of the individual, is more common in the young population who are curious about developing technology and have a higher tendency to use technology. Therefore, our research was conducted with 498 university students studying at various faculties of Kirsehir Ahi Evran University (351=female, 147=male). The purpose of this research; The aim of this study is to determine the relationship between internet addiction, mindfulness and boredom, and the predictive role of mindfulness and boredom on internet addiction. As a result of the research, it was found that internet addiction has a negative and low-level significant relationship with mindfulness; It was found that there is a positive low level significant relationship with boredom. As a result of the regression analysis, it was determined that mindfulness and boredom predicted internet addiction by 9%. Internet use is thought to be a negative coping strategy with leisure boredom. It can be said that the risk of internet addiction will decrease when we use mindfulness practices in order to develop positive coping strategies with boredom.

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Ortaokul Öğrencilerinin Bilgi İşlemsel Düşünme Becerileri ile 21.Yüzyıl Becerileri Arasındaki İlişki

Author(s): Sefa Alper Kanatlı,Halit Karalar / Language(s): Turkish Publication Year: 0

To prepare today's students confidently for the future, it is necessary to equip them with different skills. Among these skills, 21st-century skills and computational thinking skills are crucial. While there are views suggesting that computational thinking skills contribute to the development of 21st-century skills, the relationship between these two skill sets remains uncertain. This study aims to examine the relationship between middle school students' computational thinking skills and 21st-century skills. In other words, it investigates whether there is a relationship between students' computational thinking skills and 21st-century skills and whether computational thinking skills serve as a meaningful predictor of 21st-century skills. Conducted with the participation of 328 eighth-grade students using a correlational survey design, this research employed the "Computational Thinking Scale" and the "21st-Century Skills Scale" to collect data, which were then analyzed using descriptive statistics, Pearson correlation coefficient analysis, and multiple linear regression analysis. The research findings indicate that students have a high perception of both computational thinking and 21st-century skills. Moreover, a positive and significant relationship was found between computational thinking skills and 21st-century skills. The study also reveals that the abstraction, decomposition, algorithmic thinking, evaluation, and generalization skills that constitute computational thinking significantly predict 21st-century skills, explaining 72% of the variance in 21st-century skills. When examining the standardized regression coefficients, it can be concluded that evaluation, algorithmic thinking, generalization, decomposition, and abstraction skills are significant predictors of 21st-century skills in order of importance.

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Afet İletişimi Çerçevesinden Afet Döneminde Dijital Kanalların Kullanımı; Üniversiteler Üzerine Bir Analiz

Author(s): Hicran Özlem Ilgın,Aykan Şahin,Meral Kurtulmuş / Language(s): Turkish Publication Year: 0

World history has hosted devastating disasters from the past to the present and has experienced interrelated processes. When the concept of disaster is classified as antecedent, moment of disaster and after, it emerges as a whole of multi-component and intricate relations. Disaster communication comes first among these relations. The concept of communication constitutes an important step at the point of directing the masses and meeting the information demands. The disasters experienced have a direct effect on the emergence of crises and the correct use of communication concepts in this crisis environment on public, civil, official and disaster survivor groups. The transfer of public services to the citizens, the demands of the citizens and the transmission of up-to-date information to the buyers are among the most basic requirements in a crisis. With the integration of technological developments into our daily lives, the correct transmission of information and transmission opportunities have diversified significantly. It is seen that institutions use digital opportunities within the scope of providing communication with individuals during crisis and disaster periods and can reach mass effects as a result of this opportunity. In this study, the contents published on the official web pages of the universities affiliated to the Thrace University Association during the disaster period were examined. The population of the research consists of 129 public universities subject to the Higher Education Institution. The sample of the research consists of Bandırma Onyedi Eylül University, Çanakkale Onsekiz Mart University, Kırklareli University, Tekirdağ Namık Kemal University, Trakya University. The limitations of the study are the posts made by institutions on their official web pages between 06.02.2023 and 27.02.2023 and the inability to reach the number of views / reads of 2 news on the Tekirdağ Namık Kemal University website. A total of 83 shares were analyzed under 4 categories using content analysis technique. These categories were determined as project/activity, condolences, informative content and other. On the official web pages, the least content was shared in the condolence category and the most sharing was made in the project/activity category.

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Afet İletişimi ve Sosyal Medyada Dezenformasyon

Author(s): Hicran Özlem Ilgın,Damla Karagül / Language(s): Turkish Publication Year: 0

Disasters, which adversely affect the region where they occur and the society living in that region; They are natural events of geological and climatological origin that cause material and moral destruction. The earthquakes of magnitude 7.7 and 7.6, which had a negative impact on 10 provinces of Turkey in the recent past, make it necessary to focus on the issue of disaster, and raise the need for studies to be carried out in this area. In particular, the possibility of individuals who were trapped under the rubble to report their location via social media platforms and the easier realization of search and rescue efforts with the help of these notifications requires a parenthesis to be opened on the subject of "disaster communication". Apart from the advantages that social media provides at the point of disaster communication, the subject called "social media disinformation", which can be described as the dark side of social media, is another important issue that needs to be emphasized. Social media, which helped save thousands of people in the epicenter of the earthquake originating in Kahramanmaraş, caused many people to be adversely affected due to deliberately spreading false addresses, and to rescue them much later than they should have. In this context, the literature review method was used in the study, and it was aimed to draw attention to the issue of disaster communication with the evaluations made. The study aims to be a guide for possible disaster processes to be overcome with the least damage, in line with the recommendations to be presented within the scope of disaster communication and disinformation, based on the disasters experienced.

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Medya Tarihi Çalışmalarında Toplumsal Değişimin Farklı Bir Kaynağı: Sosyal Medya Fenomenleri

Author(s): İlkay Ceren Sönmez / Language(s): Turkish Publication Year: 0

Technology, which causes long-term changes in political, economic, cultural and especially sociological contexts and exists with a constant emphasis on innovation, has brought serious transformations in the field of media and has influenced media history in these transformations. Technological determinism has become different from other narratives as it shows this transformative power of the media. This study will focus on the view of technological determinism and its transformation. In doing so, social media influencers as the origin of social change will be evaluated with an interpretative theoretical perspective.

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‘El Âlem Ne Der?’ Kaygısının Diplomatik Dönüşümü: ‘Reaksiyon Videolarında’ Kültür Markalamanın Netnografisi

Author(s): Rümeysa Güçlü,Sedef İlik,Savaş Keskin,Osman Canan / Language(s): Turkish Publication Year: 0

This research that focusing on the media, one of the most problematic areas of representation in cultural diplomacy, is designed to culturally model and explain the diplomatic qualities of 'reaction' videos, which are likely to be a fixer for the growing representation inequality in favor of Western major cultures. Reaction videos are basically a branding area that can be used for representation by cultures that care about the point of view of others with the question of "What Does World Say?". This type of video culture is based on the fact that a content producer with an international identity reacts, produces comments and criticizes the content inherent in any culture. Reaction Videos, which are an important stage of the influencer quality, are also important in how to read cultures and how to shape prejudiced attitudes about cultures. It has been observed that a positive image has become widespread in the international reaction video culture, where content specific to Turkey has been frequently the subject of lately. Defining such a culture scientifically and discussing Turkey's qualitative suitability for cultural branding activities will serve to use social media as a compensation for conventional representation inequality. The main purpose of this research is to describe the founding dynamics and codes of this culture through the construction of culture in a popular Reaction Video channel called AV REACT SHOW; to anticipate the potential benefits of a defined and mapped culture for Turkish cultural branding activities. For this reason, the main question of the research is about what the reaction culture is and what can be done with it within the scope of culture branding activities. The importance of this research is that it provides theoretical introductory knowledge in an area that has not yet been fully interested in national and international literature, defines a popular culture style with an academic method, and seeks a solution to the inequalities of representation that dominate the field of cultural diplomacy.

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Sosyal Medyada Sosyal Sorumluluk: Fan Grubu Üyelerinin Sosyal Sorumluluk Algıları Üzerine Bir Araştırma

Author(s): Onur Tos,Harika Tos / Language(s): Turkish Publication Year: 0

Fenomen, bir grubun ilgisini çeken, yaptıkları çalışmalarla destek gören, geleneksel ortamda ya da sosyal media platformlarından adından söz ettiren kişi ya da kişilerdir. Instagram, Facebook ve Twitter gibi platformların işlevselliğinin gün geçtikçe artması fenomenlerin bilinirlik ve farkındalığının da artmasını sağlamaktadır. Özellikle Twitter’da konuşma odaları ve sohbet ortamlarında bir araya gelen insanlar fan grubu niteliği kazanarak belirli organizasyonları ve faaliyetleri gerçekleştirmeye başlamışlarıdır. Gerçekleştiren faaliyetlerin başında belirli bir konuda düşünceleri dile getirme, fikirleri sunma ve ortak bir fikir birliği oluşturarak aktif olarak harekete geçme yer almaktadır.

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Sanal Gerçeklik Uygulamaları ve Üniversite Öğrencilerinin Sanal Gerçeklik İle İlgili Düşünceleri

Author(s): Beran Gülçiçek Tolun / Language(s): Turkish Publication Year: 0

Var oluşlarından bugüne insanlar, yaşamlarını kolaylaştırmak için arayış içinde olmuşlardır. Bilgiyi işleyerek teknolojiyi ortaya çıkaran insanoğlu, teknolojinin göstermiş olduğu değişim hızıyla birlikte her geçen gün teknoloji ile daha da bütünleşmektedir. Yaşanan bilimsel ve teknolojik gelişmeler İnsanların yaşantılarını da birçok açıdan etkilemektedir. Teknolojideki değişimleriyle birlikte bilgisayar tabanlı uygulamaların artması, sağlık, tıp, eğitim, ticaret gibi alanlarda da etkisini göstermektedir. Teknolojik gelişmeler ile rekabet düzeni de yeniden şekillenmiş, teknolojiyi kullanmak bir seçenek olmaktan çıkarak zorunluluk haline gelmiştir.

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Depremde Medya/Sosyal Medya Kullanımı ve Yapılan Haberlerin Çocuklar Üzerindeki Etkisi

Author(s): Abdullah Sarman / Language(s): Turkish Publication Year: 0

Doğal afetler, toplumun devamı ve hayatta kalması için tehdit oluşturan önemli olaylardır. Doğal felaketler, geniş çapta hasara, kayıplara ve aksamaya neden olduklarında afet haline dönüşmektedir (Khan, Vasilescu ve Khan, 2008). Afetlerin çoğu, öncesinde çok az belirti göstererek veya aniden meydana gelmektedir. Bu nedenle afetlerin önceden tahmin edilmesi son derece zordur. Ancak, etkili afet planları ve yönetim stratejileri ile insanların etkilenme potansiyeli azaltılabilir. Son birkaç yıldır acil durum yöneticileri ve afet araştırmacıları, afetleri anlamak ve yönetmek için dört aşamalı bir sınıflandırma (azaltma, hazırlık, müdahale ve iyileştirme) sistemi oluşturmuş, bu şekilde afetlere müdahale etmeye başlamıştır (Neal, 1997).

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