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CONSUMER RIGHTS PROTECTION

Author(s): Ljupka B. Petrevska,Miroslava B. Petrevska / Language(s): English Issue: 14/2015

Business activities of every modern enterprise are based on understanding and anticipating the needs and desires of consumers. In order for a company to understand relate to its customers, it must constantly and continuously learns about target markets, and accordingly adjust its offer. As the market is constantly exposed to new challenges, both opportunities and risks, the company must respond to them. Success is to leave a mark on the market due to high offer and those who are just starting operations do not have an easy job to adapt to all the specific needs and desires of consumers and in doing that to make the company recognizible in a very busy market. Populations of consumers are aware of their rights in some form, so in at least some of their complaints they state a certain consumer right. When it comes to the rights of individual consumers, knowledge is still limited, and some basic rights that the consumer has are the right to complain; for them, a whole concept of consumer rights has been defined. Also, consumers have the right to be issued a fiscal receipt and they are quite familiar with, while at the same time there are many other rights that are still not known to the majority of consumers. This paper is based on consumer protection, which is the main theme, but it also focuses on the spheres of marketing that makes the protection more transparent for consumers.

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TIME MANAGEMENT IN THE MANAGING INNOVATIVE DEVELOPMENT OF ENTERPRISE

Author(s): Nadežda Rud,Ivana Shevchuk,Bogdana Marchuk / Language(s): English Issue: 15/2015

In article is researched establishment of time management system. It is shown uniqueness of the given factor in the organization of production processes. There are formed author’s approach to the definition of “time management” and use of the time factor in the functioning of innovation processes.

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State Corporate Enterprises in China: Lessons from Management and Competitive Advantages

Author(s): Dmytro Iefremov,Dmytro Barabas / Language(s): English Issue: 16/2016

Although the state ownership on enterprises is densely criticized by classical economists as inefficient, nevertheless state-owned enterprises (SOEs) particularly in developing countries contribute to the creation of GDP, trade and capital flows. The system of their corporate governance is built in a bit different way than in the private sector: not only in the sphere of administrative power delegation, but also regarding the status of legal person, the rights of investors, transferability of their shares, as well as providing of competitive advantages. Lessons learned from the advantages and disadvantages of state company management in China, where they are most common, are in the focus of this article.

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Konkurencyjność eksportu - nowe czynniki

Author(s): Ewa Szymanik / Language(s): English,Polish Issue: 02/2017

The article shows new factors which can have an impact on the competitiveness of export, especially in the Polish – EU trade, such as: worldwide terrorism, migration problems, Brexit, changing oil prices and non-tariff barriers. These factors are characterized by diverse features and are not easily measurable as their inherent discrepancies make it difficult to verify their impact on competitiveness. Some of them, like terrorism and immigration, have gained in significance, the importance of another one (non-tariff barriers) has also increased, whereas others (e.g. prices of oil) undergo rapid changes. However, it is necessary to take them into consideration on account of their importance to competitiveness of export.

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ÖRGÜTSEL SESSİZLİK VE SONUÇLARI

Author(s): Ayhan Yalçinsoy / Language(s): Turkish Issue: 1/2017

It is called employee silence in the act of knowing and willingly keeping the information, idea and opinions related work, work place and organization from the person or managers capable of correcting the present situation for various reasons. Organizational silence is the case when employee silence is widespread in the organization. However, the ideas of those who work in the solution of a problem related to the organization can offer the optimum solution. In this study, the literature on organizational silence has been researched and the negative effects on employees and organizations have been examined. As a result of the research, the negative effects of organizational silence on employees and organizations are parallel to each other in studies in domestic and foreign literature. In addition, an evaluation was made about organizational silence.

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ÇALIŞANLARIN ÖRGÜTSEL ADALET VE ÖRGÜTSEL BAĞLILIK ALGILARININ İNCELENMESİ

Author(s): Cenk Aksoy / Language(s): Turkish Issue: 1/2017

This study aims to identify the relationship between employee perceptions of organizational justice and organizational commitment. A 10-items questionnaire except demographic questions was used to test the model. The survey was delivered to aviation sector employees and a total of 447 completed questionnaires were used for analysis. The data obtained in the study were analyzed with SPSS 18.0 statistical software packages by using various statistical methods and testing techniques (frequency distribution, t-test, Anova and correlation) for the purpose of research. It was found that there was a strong positive relationship between organizational justice and organizational commitment. It has also been found that the latents were differs by some demographic variables of employees.

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SOCIAL RESPONSIBILITY FOR PROVIDING SUSTAINABILITY

Author(s): Yunus Yılmaz / Language(s): English Issue: 1/2017

Voluntary social responsibility activities and projects by businesses that hold the vast majority of the world economy in areas such as social, education, health and environment, have a significant impact on achieving sustainability. For this reason, the concept of social responsibility has gained importance and popularity simultaneously with the rise of the concept of sustainable development in the world. This concept is more and more important to businesses on the understanding that social responsibility concept and practices contribute to sustainable development positively. The aim of working towards this importance is to examine the social responsibility concept and to raise awareness for the relevant circles. Within this context, a conceptual framework has been established by searching the related literature about social responsibility.

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A GENERAL OVERVIEW OF INNOVATION AND INNOVATION STRATEGIES

Author(s): Halil İbrahim Şengün / Language(s): English Issue: 1/2017

In today's fast-paced economy, the concept of innovation often comes to an end as one of the key elements for businesses to succeed and survive. The notion of innovation, which is closely related to academics, business executives, CEOs, marketing practitioners and business people, is often referred to as a new intellectual mindset, theoretical practice, or a transformation into practice. In order to realize this idea or theoretical transformation that can be seen as a reflection of science industry cooperation, it is thought that the conceptual bases of innovation and innovation strategies should be placed in the mind first and this concept should be subject to further research. For this reason it is crucial to provide basic information that can be useful for industry, business world circles and local and central decision-making bodies, which are working actors. The aim of working towards this importance is to create a conceptual framework on the innovation and innovation strategies by making a literature review and to raise awareness about the subject. It is also aimed to prepare the ground for examining the relation between the concept of innovation and different concepts.

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EFFECTIVE MANAGEMENT AND SELF-GOVERNMENT: CURRENT TRENDS

Author(s): Nadežda Jankelová,Dušan Masár,Andrea Jankurová / Language(s): English Issue: 2/2017

EFFECTIVE MANAGEMENT AND SELF-GOVERNMENT: CURRENT TRENDSIn the eyes of the expert community, there dominates a traditional approach in the domain of the Human Resource (HR) management in the territorial self-administration to its management which is mostly based on the activity of the administrative personnel. Our paper investigates whether these opinions were identical with the existing method of personnel management in the context of the territorial self-administration consisting of municipalities and higher territorial units.The main goal of our study was to identify quality of personnel departments and personnel work in terms of synergy of four new roles of these departments in investigated territorial self-administration subjects. The methodological basis was mixed roles model presented by Ulrich (2009). Research results have proven that so far quality of personnel departments in investigated Offices is on an insufficient level in the context of new trends. The role of personnel expert dominates while other roles, which present a certain shifting in perception of the Human Resource Management, are significantly supressed in these Offices. An active approach of personnel officers in management of the Office as a whole lacks whereby such approach creates value and brings results in the form of satisfied employees and clients.

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Znaczenie i skutki outsourcingu procesów logistycznych – case study

Author(s): Ewa Kulińska,Anna Koziarska / Language(s): Polish Issue: 55/2017

Celem publikacji jest ustalenie znaczenia i skutków outsourcingu procesów logistycznych, identyfikacja źródeł, rodzajów, przyczyn i skutków ryzyka oraz analiza stanu zarządzania ryzykiem w przedsiębiorstwie wykorzystującym outsourcing procesów logistycznych. Do weryfikacji celu wykorzystano narzędzia badawcze i teoretyczne, takie jak: analiza, synteza, uogólnienia, porównania. W zakresie metod praktycznych wykorzystano: metodę obserwacji oraz metody obliczeniową i analityczną, w tym metody statystyczne (testowanie hipotez statystycznych parametrycznych). Wymierne korzyści prowadzonych badań to wykazanie, na poziomie istotności α = 0,05, że zły obieg informacji, nieterminowość przewozu i złe rozplanowanie tras wymagają natychmiastowej interwencji, wskaźniki struktur pozostałych badanych defektów są akceptowalne.

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NOWOCZESNE ZARZĄDZANIE INFORMACJĄ W CYKLU ŻYCIA OBIEKTU BUDOWLANEGO – WYBRANE ZAGADNIENIA CYFRYZACJI W BUDOWNICTWIE ORAZ STUDIUM PRZYPADKU

Author(s): Krystyna Araszkiewicz / Language(s): Polish Issue: 2/2017

The use of innovative technologies and digitisation tools may significantly improve the preparation and execution of a construction project. The article discusses the results of the latest research concerning digitisation in construction and an innovative model of communication between participants of a construction project in reference to the Building Information Modelling method, the concept of Integrated Project Delivery and Facility Management principles. Conclusions from the analysis of results of implementation of innovative, digital tools and information management techniques will be presented using case studies of three construction projects – the construction of the New Karolinska Salma University Hospital in the Stockholm region, an office building in Wrocław and the expansion of the national road No. 8 to meet the parameters of an express road at the Wyszków–Poręba hub.

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Czy menedżerowie spółek starają się uwzględniać oczekiwania akcjonariuszy? Analiza zjawiska wygładzania dywidend na wybranych giełdowych rynkach Ameryki Łacińskiej

Author(s): Magdalena Mosionek-Schweda,Urszula Mrzygłód,Sabina Nowak / Language(s): Polish Issue: 56/2017

The main goal of the paper is to examine dividend smoothing behaviour among companies listed on the stock markets in Brazil, Chile, Colombia, Mexico and Peru in the period of 1994-2015. The research sample consisted of 227 companies and 4968 observations. On the basis of Lintner’s dividend partial adjustment model, we calculated the speed of dividend adjustment (SOA) in response to the change in earnings. We found many companies with low SOA values, which on the grounds of the classic Linter’s approach implies the existence of dividend smoothing. However, the obtained average SOA values varied in four out of five analyzed stock markets from 0.731 for Chile to 0.914 for Brazil.This means that on selected emerging stock markets of Latin America – except Peru – the dividend smoothing has not been confirmed. Moreover, the obtained SOA levels varied among the selected stock markets, which implies that the differences in the speed of dividend adjustment may be driven by either national or stock markets characteristics.

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Osnivanje i razvoj gračanickog "Eurogalanta"

Author(s): Omer Hamzić / Language(s): Bosnian Issue: 13/2002

Eurogalant" belongs to the rank of new and successful private firms in Gracanica. In had officially started off on April 2,1997, as a small rented workshop of a former tavern, and in the beginning it had only two second-hand machines on its own 1.300 square meters, as a modern European firm turning towards the western market. We are looking for the answer to the question what the secret of its success is.

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TOWARDS INTEGRATED REPORTING: ANALYSIS OF INFORMATION PUBLISHED ON THE COMPANIES’ WEBSITES THAT COULD BE PART OF THE INTEGRATED REPORTING

Author(s): Marina Trpeska,Zorica Bozinovska Lazarevska,Atanasko Atanasovski / Language(s): English Issue: 2/2016

Integrated reporting is a new approach to corporate reporting which is rapidly gaining international recognition. Integrated reporting is based on integrated thinking, which include interconnectivity of strategy, performance, risk and incentives and helps to identify sources of value creation. In this paper are summarized the need for integrated reporting, companies’ benefits of its implementation as well as content of the integrated report. The aim of the paper is to increase the awareness of the companies about integrated reporting especially in the Republic of Macedonia due to the absence of its implementation in Macedonian companies realized by preresearch phase about implementation of integrated reporting conducted on companies listed on Macedonian stock exchange. Furthermore, as a result of the negative results from the pre-research phase, it is made qualitative analysis about publication of information through the companies’ websites that might be part of the integrated report if it commence to be prepared by the companies.

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Procesy upadłości przedsiębiorstw na wrocławskim rynku gospodarczym w latach 2005-2014 – przypadających na okres trwania globalnego kryzysu gospodarczego

Author(s): Jakub Kamiński / Language(s): Polish Issue: 3 (28)/2016

In this study the author makes a comparison of data on the amounts of announced bankruptcy of enterprises operating on the Wroclaw economic market in the period attributable to the decline of the global crisis, and right after it. In order to compare possible changes, the author also refers to the data for the period before the outbreak of the crisis and its early stage. The aim of the research paper is to present the actual difference between the amount of announced bankruptcy in time of prosperity and in times of crisis. In addition, the author bases his reflections on the case study whose subject is a company operating in the Wrocław market from 2004 to the end of 2014. The conclusion of the study is to confirm the thesis that as a result of penetration of the global crisis to ever further structures, which is the obvious effect of globalization, there is the effect of “shifting” during noticeable changes in the economies of individual countries.

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Zarządzanie ryzykiem w procesie audytu finansowego przedsiębiorstwa

Author(s): Szczepan Matusik / Language(s): Polish Issue: 3 (28)/2016

The article discusses risk management as a part of integrated system of management, which identifies risks and the areas where they appear. Risk management functioning in business is one of the three key areas of management: operational, strategic, as well as managing the risk identified by the two previous areas. The goal of this article is to demonstrate that the task of a financial audit is to enhance enterprise’s value by, among others, evaluating and recommending improvements to the processes used in organizational management as well as risk management. Generally, financial audit concentrates on the financial statements of business to verify that they clearly and dependably reflect its condition. The author emphasizes that, while it is not possible to eliminate all risks, it is important to identify all those that in the financial audit’s assessment could impede the business from attaining its goals. There are methods allowing minimizing the risk to acceptable levels.

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Corporate Entrepreneurship and Innovation Performance of Established Ventures: Case of Iranian Vanguard Companies

Author(s): Zahra Minafam / Language(s): English Issue: 1/2017

Corporate entrepreneurship is increasingly drawing the attention of different scholars of organizational innovation. More than three decades of studies are available in this domain; however, the relationship is rarely scrutinized. This manuscript attempts to contribute to the literature through investigating the role of corporate entrepreneurship on innovation performance of the firms. A quantitative research design is used to study the relationship between corporate entrepreneurship and innovation performance of the firms. To do so, 178 firms, in three main cities of Iran, were studied through a survey. Results show that corporate entrepreneurship affects the rates of process innovation and product innovation, as well as the technology indicators of the established firms. Some contradictory evidence is also mentioned in the findings, which are elaborated future researchers. The originality of the manuscript goes back to studying the concept in an emerging market, i.e. Iran. Also, technology indicators are rarely discussed in the literature, which are studied in this research. It is advised, based on the findings, to improve process innovation as well as product innovation, along with technology indicators through improving corporate entrepreneurial activities. The main limitation of the research was to encourage managers to complete the questionnaire. To handle this limitation, the researcher held face to face meetings, in order to increase the response rate.

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Stan rzemiosła w województwach północno-wschodnich II RP w okresie międzywojennym

Author(s): Jarosław Wołkonowski / Language(s): Polish Issue: 06/2016

The aim of the research of the article is to analyze the state of craft in northeastern Poland in the interwar period. The object of the research is the creation, operation and development of crafts in the voivodeships: Białystok, Nowogródek and Wilno. The essence of the applied research method is a comparative analysis of indicators of crafts for three provinces and comparing them with national indicators. Comparative analysis shows that despite the high backwardness in the early twentieth century, the north-eastern territories of Poland in the interwar period saw the development of craft, which was an important branch of the economy of this region. The number of workshops on 1000 people and the structure of craft by professional groups were approaching to average-national values, despite a very weak supply of credit.

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The Quality of Explanations for Deviation from Principles of Corporate Governance. An Introduction

Author(s): Izabela Koładkiewicz / Language(s): English Issue: 3/2017

Purpose: The purpose of this paper is to summarize studies aiming to defne matters related to the quality of explanations found in corporate governance statements published by listed companies. Another important aspect of the conducted analysis is the identifcation of various dimensions of explanation quality.Methodology: The character of the conducted research is that of an overview of literature devoted to the subject. Apart from scientifc articles, it covers European Union regulations, regulations characteristic of countries selected for the analysis (member states of the European Union), and applied solutions aimed at guaranteeing the desired quality of explanations for deviation included in corporate governance statements that are in the centre of attention.Findings: The conducted analysis organizes the current knowledge concerning actions aimed at improving the quality of explanations for deviation from principles of corporate governance. Without a doubt, the primary pillar consists of the level of information and its quality, as found in explanations for shareholders. It is this quality that determines if the shareholder understands the processes occurring in the realm of corporate governance in the company.Research limitations: The conducted analysis should be treated as an introduction to related research issues. It should be stressed that research into explanations provided by companies is still in the process of development, and the number of publications devoted to this topic is still modest.Practical implications: The study fts in the research into the phenomena of the “comply or explain” mechanism as applied in practice, which according of many researchers, continues to be poorly investigated. In terms of the directions for further research, there are promising topics including e.g. identifcation of factors that may translate into the quality of such statements (e.g. ownership structure, identity of shareholders), the role that should be played by institutions involved in developing CG codes (i.e. their successive versions), and the involvement of the board of directors/ supervisory board in the evaluation process.Originality: The present paper identifes the key factors perceived as determining the quality of corporate governance statements. In addition to that, it outlines new avenues for further investigation.

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Knowledge Safety – Insights from the SME Sector

Author(s): Małgorzata Zięba / Language(s): English Issue: 3/2017

Purpose: This paper aims to explore the topic of knowledge safety, defned as the state of knowledge being safe from loss, leakage, attrition, oblivion, waste or theft. The paper frst presents a theoretical background and review of previous studies on knowledge loss and ways of overcoming it, and then illustrates the topic of knowledge safety with ten case studies from the small and medium-sized enterprises (SMEs) sector. Methodology: The paper is based on an analysis of Knowledge Management (KM) literature devoted to knowledge loss and its potential types in companies, and on the results of case study research. Knowledge safety was frst defned and contrasted with other terms, and then examined in 10 selected SMEs. The research resulted in a clarifcation of what SMEs understand by the term of “knowledge safety” and what kind of measures they take to ensure it.Findings: As the analysis shows, the examined SMEs attribute diversifed signifcance to the issue of knowledge safety. For some of them, such problem does not exist at all and they state that they can ensure knowledge safety in all aspects of their operations. Some companies perceive it mainly through the safety of the knowledge stored in electronic databases, while others link it with the human factor only.Research limitations: Research results are limited to ten companies operating in Poland. As such, they cannot illustrate the whole picture of the existing small or medium-sized companies.Research implications: The fndings of both literature review and case study analysis indicate that there is a need to further examine the issue of knowledge safety by analysing the potential factors which may endanger knowledge safety and the methods to eliminate such risks.Practical implications: The paper examines important aspects of knowledge safety and provides guidelines on how it can be ensured by managers or owners of SMEs.Originality/value: The term of knowledge safety has been absent from the related literature so far. The paper defnes it and explores both the theoretical and the practical aspects thereof. The paper also suggests further research possibilities in this area

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