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Human Resources Management In Education

Author(s): Ioana Raluca Golbach,Izabela Florina Barbu (Marinescu),Alina Bidireanu (Nastase) / Language(s): English Publication Year: 0

Education and public service that involves direct contact between the one who offers the end user service are provided by people to people, they can not be separated in time and space.Services quality evaluation is made more difficult that evaluating the quality. Performers indicators used are those that express customer satisfaction measures, “intangible or mild” are often as important for succes as heavy and objective indicators. Among the indicators that remain lighter appearing in the customers mind: care, courtesy, tact, concern, respect and human quality in general. Training and further training of human resources in education are necessary and important to provide services to established standards, education services are services provided to people by people.

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Towards a Utility Theory of Privacy and Information Sharing and the Introduction of Hyper-Hyperbolic Discounting in the Digital Big Data Age

Author(s): Julia M. Puaschunder / Language(s): English Publication Year: 0

Economics is concerned about utility. Utility theory captures people’s preferences or values. As one of the foundations of economic theory, the wealth of information and theories on utility lacks information about decision-making conflicts between preferences and values. The preference for communication is inherent in human beings as a distinct feature of humanity. Leaving a written legacy that can inform many generations to come is a humane-unique advancement of society. At the same time, however, privacy is a core human value. People choose what information to share with whom and like to protect some parts of their selves by secrecy. Protecting people’s privacy is a codified virtue around the globe grounded in the wish to uphold individual’s dignity. Yet to this day, no utility theory exists to describe the internal conflict arising from the individual preference to communicate and the value of privacy. In the age of instant communication and social media big data storage and computational power; the need for understanding people’s trade off between communication and privacy has leveraged to unprecedented momentum. For one, enormous data storage capacities and computational power in the e-big data era have created unforeseen opportunities for big data hoarding corporations to reap hidden benefits from individual’s information sharing, which occurs bit by bit in small tranches over time. Behavioral economics describes human decision making fallibility over time but has – to this day – not covered the problem of individuals’ decision to share information about themselves in tranches on social media and big data administrators being able to reap a benefit from putting data together over time and reflecting the individual’s information in relation to big data of others.

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Conclusion

Author(s): Giorgio Bertolin / Language(s): English Publication Year: 0

Throughout this publication, we have explored some of the ways in which technology can be exploited to influence our behavior. In this brief section, we offer some recommendations. Given current trends, it is likely that more and more personal data will be available online in the coming years. This issue is particularly delicate with regard to the personal data of people belonging to sensitive categories (such as servicemen/-women, government officials, and decision-makers). On the one hand, it will be necessary to devise ways to curb current trends for what concerns these categories, i.e. reducing the amount of information available on these individuals. On the other hand, it is equally important to consider how to mitigate the negative effects of data proliferation once data is already available and can be exploited by malicious actors. The research presented here has demonstrated that current standards must be improved to reduce the risks posed by personal data exploitation. Conducting experiments, such as the one described in this volume should be a staple component of tactical-level exercises and could significantly improve the awareness of our servicemen/-women.

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The Behavioural Aspects Of Migration-And-Development

Author(s): Zoltán Csányi / Language(s): English Publication Year: 0

Policy approaches towards the increasing trends of human mobility around the globe show the ambition to mainstream migration into development strategies. Their lasting ‘new optimism’ emphasize the role of consecutive migration-related behaviour types of migrant agency – which involve there-and-back movements of financial, human and social capitals – in enhancing developmental gains at origins and destinations. This paper, recognizing the lack of a coherent understanding of how these behaviour types and development are related, proposes a circular behavioural model for discussion, as an interpretative framework for studying Migration-and-Development.

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Discernment Issues in Context of Juvenile Delinquency

Author(s): Nicoleta-Elena Heghes,Cristina-Gabriela Schiopu / Language(s): English Publication Year: 0

The latest statistics have shown a rise of juvenile delinquency over the the past 10-20 years. Not only the number of offences have risen but also the character of the offences have become more complex. Law enforcement has faced this phenomenon unprepared and it’s systems of penalty, reeducation and social reinsertion of these youngsters have failed in many cases as the approach on this matter has failed to solve psycho-social and familial problems that reside under the behavioral deviation of youngsters. The truth is that dealing with a child in law system has a more complex and difficult elements the need to be considered, unlike adult delinquency. From under 10 years old to 18 or 21 years there is an abrupt and oscillating evolution of the child’s psychology, personality and cerebral physiology with complex influences by near environment, social and familial factors, intellectual and emotional stimulation. Juvenile delinquency needs to be a multidisciplinary evaluation of the youngster and a complex psychological and psychiatric evaluation of the child’s discernment and personality in order to insure a healthy social adaptation and integration of the future adult.

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Customer Satisfaction and Loyalty towards Companies in the Slovak Republic

Author(s): Gabriela Dubcová,Katarína Grančičová,Dana Hrušovská / Language(s): English Publication Year: 0

In this paper, we focused on evaluating customer satisfaction and loyalty towards companies in the Slovak Republic. The goal of every seller and manufacturer is customer satisfaction. Satisfied customers repeat their purchase, maintain long-term business relationships, and ensure that the companies grow in sales and potential sale profits. In the paper, we focused on the evaluation of research taken in companies in the Slovak Republic in 2016, the importance of evaluating customer satisfaction and loyalty for companies, frequency of the evaluation and the way used for evaluation. Subsequently we examined dependence of customer satisfaction and loyalty to the size of the companies, its structure, focus, industry and time of presence in the sector. The results of the survey can be used to create the right sales strategy in specific companies, and are the means to further attract new customers.

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VOLNOČASOVÉ AKTIVITY JAKO PREVENTIVNÍ FAKTOR PROBLÉMOVÉHO CHOVÁNÍ

Author(s): Věra Vojtová,Jiří Martinec / Language(s): Czech Publication Year: 0

The chapter deals with the relationship between leisure time activities and forms of behavioural problems in children and adolescents. The research uses a method of questionnaire survey on the selected sample of the population to find a possible relationship between leisure time activities and behavioural problems. The questionnaire items were focused on the information how respondents spend their leisure time (passive or active participation), how often they use electronic devices (phones, computer, etc.), coordination of leisure time activities by respondents’ parents, use of social networks to communicate and signs of behavioural problems (school discipline, truancy, legislatively restricted substances - cigarettes, alcohol, drugs).

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Osobnostné koreláty rizikového správania v kyberpriestore

Author(s): František Baumgartner / Language(s): Slovak Publication Year: 0

The paper focuses on some forms of problematic internet use, mainly to those forms of behavior in virtual communication, which represent a danger for others and/or for oneself (sending or receiving messages with the intent to harm). The empirical research was devoted to relation between personality characteristics and frequency of problematic behavior in the electronic communication in adolescents and young adults. This research was part of the broader concept of the project, whose participants were students of secondary schools and universities from Ostrava region. As measurement instruments were used Hexaco scale for measuring six personality traits and Questionnaire of Risk Behavior in Cyberspace for measuring some forms of problematic internet use. The obtained results indicate a relation between variables and they are discussed in the context of current research.

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Sebalicencovanie v na cieľ orientovanom správaní

Author(s): Radka Čopková / Language(s): Slovak Publication Year: 0

The aim of research is presentation of different view on self-licensing, the process when past moral behavior provides the license to behave against some standards or norms without worrying about one´s moral self-image. In goal attainment context we brought a new view of prospective self-licensing, where trying to attain goal works as license to do something immoral, but the goal attainment is highlited as a good reason to do so. In terms of clarification the basis of examined term we have used machiavellian approach and we also examine the relationship of self-licensing in goal pursuit with conscientiousness. The result findings are discussed in paper.

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Vplyv procedurálneho a supraliminálneho primingu na riešenie úlohy lexikálneho rozhodovania v kontexte na cieľ orientovaného správania

Author(s): Pavol Kačmár / Language(s): Czech Publication Year: 0

An ample body of evidence suggests that various aspects of goal directed behaviour occur outside of conscious awareness (Moskowitz & Gesundheit, 2008), which is closely related to the phenomenon known as social priming (Molden, 2014). It has been proposed that two regulatory dynamics, determined by construal level, may play a crucial role in the attempts to decipher the nature of this phenomenon (Fujita & Trope, 2014). Corroborating this assumption, a pilot experimental study was carried out (N=16 University students). An influence of the mental set manipulation (procedural priming of low/high level construal) in the context of academic goal and related congruent/ or conflicting (socializing) goal activation (via supraliminal priming) on the speed of the reactions to the words related to the attainment of conflicting goal in the lexical decision task was analyzed. As expected, the results pointed out to the activation of conflicting goal in low-level, but not in high-level construal.

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TEENAGEŘI V BRNĚNSKÝCH NÁKUPNÍCH CENTRECH: VÝSLEDKY HLUBŠÍCH ŘÍZENÝCH ROZHOVORŮ NÁKUPNÍHO CHOVÁNÍ

Author(s): Josef Kunc,Zdenek Dvorak,Marketa CHALOUPKOVA,Zdeněk Šilhan,Petr Šašinka,Petr Tonev,Jaroslav MARYÁŠ / Language(s): Czech Publication Year: 0

The paper aims to evaluate, compare and discuss selected additional findings of an investigation into the shopping habits and behaviour of teenagers in the shopping centres Vaňkovka and Olympia in Brno. The research was carried out by means of structured interviews carried out in both centres. There was a random stratified selection of respondents limited by age and contingent to attending a high school in Brno. The results of the investigation show that young people visit both shopping centres with a set goal (typically to buy clothing, shoes, or accessories) and that they visit Vaňkovka approximately three times as frequently as Olympia. Vaňkovka is advantageous for its convenient location and accessibility but lacks relaxation areas and a cinema. Olympia is popular for the large number and wide variety of shops, while the long distance from the city centre is considered its most significant drawback.

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Structural Breaks in Consumer’s Behavior according to their Demand for Credits and Deposits

Author(s): Martin Svoboda,Annika Rüder,Noel Opala,Gennadij Seel / Language(s): English Publication Year: 0

Dealing with strategic maturity transformation and the consequences for balance sheet structures leads to a most relevant question in interest rate risk management and measurement for banks worldwide: Are there any structural breaks in consumer’s behavior to their demand of credits and deposits? According to such structural breaks, the predictability of future balance sheet structure is relevant for the return forecast and the funding plan. Most of the strategic maturity transformation positions are deposits by private consumers or credited to private consumers. Throughout, risk measure methods, financial forecasts and the Asset Liability Management apply the return and risk prediction under constant action of the consumers. Changed maturity preferences cannot take balance sheet structure and interest rate risk measurement into account. This article answers the question if there is a structural break of consumer’s preferences in the maturity of their deposits or the credit term. Therefore, different time series from the Deutsche Bundesbank, concerning the German bank markets, get analyzed with a CUSUM-test. We test if the change of the new business volume has a constant mean or identical coefficients in case of multivariate new business volumes. This research confirms the hypothesis that there are breaks in the change of the new business volume.

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AKO ČASTO A AKO DLHO NAKUPUJÚ SPOTREBITELIA V NÁKUPNÝCH CENTRÁCH V BRATISLAVE? PRÍSTUP KONCENTRICKÝCH ZÓN

Author(s): František Križan,Petra Hencelová,Kristína Bilková / Language(s): Slovak Publication Year: 0

Shopping has become a part of our daily life but not a part of daily activities in space. Preference and choice of a shopping centre for realisation of shopping is variable in space within the context of preferred shopping types. Similarly, not only location of shopping but also time, frequency and duration vary. This paper is focused on the+ analysis of shopping behaviour of consumers in the urban area of Bratislava (Slovakia). The following research questions were stated: 'Do frequency and time of shopping relate to the distance of a shopping centre from the consumers' place of residence?', 'How often do consumers do their shopping in retails?' and 'How much time do consumers spend shopping?'. The analysis was conducted in the environment of geographical information systems (GIS) by applying an approach of defining concentric zones. To some extent, temporal aspects of consumer shopping behaviour are also shown in space. However, it is impossible to talk about clear dependance on the distance of the shopping centre.

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İşyerinde Mobbing

Author(s): İlknur SAYAN,Ferhat Varış / Language(s): Turkish Publication Year: 0

Mobbing, which is an important problem in the workplace, has recently received more and more attention in academic and business environments. Mobbing is a series of actions that have social and psychological multidimensional features and are frequently seen in the business environment. Mobbing can manifest itself as behaviors, words, actions, gestures or writings that affect personality, dignity, physical and psychological integrity. Mobbing has negative effects on the working environment. These range from stress and depression to psychosomatic disorders and even chronic diseases. Mobbing in the workplace is repetitive, unreasonable malicious behavior towards an employee or a group of employees that poses a risk to health and safety. It can manifest itself in the form of intimidation, physical violence, discrimination. It is important to be aware of the phenomenon of mobbing, which can cause serious negative effects at the individual, organizational and even social level, to determine its causes and to take precautions.

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Improving Spiritual Care to Bridge the Gap Between Demand and Supply of Healthcare Services in South Africa

Author(s): Daniel Orogun / Language(s): English Publication Year: 0

This article assesses the efficacy and sufficiency of spiritual care and calls for deliberate improvement to bridge the gap between the overwhelming demand and depleting supply of healthcare services in South Africa. Without disregard for other spiritual care groups, this article investigates the activities of healthcare chaplains and a few healthcare organizations in two municipalities in Gauteng which are Johannesburg and Tshwane. As a primary source, a mixed research method was used to collect data from healthcare chaplains, nursing managers, and hospital human resource managers. The outcome agrees with the global statistics that healthcare demand is rising while its supply is depleting. This leads to the question of necessary alternatives to bridge the gap between healthcare demand and supply. Consequently, this article recommends that healthcare chaplaincies, government health departments, healthcare organizations, theological institutions, community leaders, and healthcare professionals should pay more attention to improved spiritual care as an essential alternative support system in healthcare services.

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Decision-making and Folklore in the Matter of Life and Death: Brain Death, Organ Donation, and Miracle Narratives

Author(s): Hicran Karataş / Language(s): English Publication Year: 0

Turkiye and the rest of the world have been experiencing insufficient cadaveric organ donations. Although Turkey laws regulating organ transplantation allow the harvest of organs from the brain-dead who donated their organs while they were alive, Turkish social norms prohibit physicians from applying the written procedures. Therefore, both verbal and written consent of the close relatives of the possible cadaveric donors must be obtained after the brain death is announced. The ambiguity of the concept of brain death, invented in the 50s, and the terminology of modern medicine limit people’s ability to comprehend the states of coma, vegetative life, and brain death. Even though cross-cultural studies verify that the most common reasons for reluctance in cadaveric organ donations are religious concerns, interviews with donors and refusers, who are the relatives of brain-death people, revealed that folklore transmitted to generations within the context of beliefs, rituals, social norms, and oral genres also affect the judgment of prospective donors. As will be discussed in this paper, miracle narratives are particularly referenced in rejecting the reality of brain death in the conducted interviews. This paper will explore how such narratives affect decision-making process of refusers concerning the death of one and the survival of another.

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Heterodox Science Leadership

Author(s): Julia M. Puaschunder / Language(s): English Publication Year: 0

Heterodox science challenges orthodox science. Unorthodox science approaches are heterodox if they apply more unconventional, pluralistic views and methods than the leading orthodox tradition. Heterodox science has been practiced ever since science exists. Heterodox scientists have been fundamental drivers of change through pluralistic innovations in many different fields, such as astronomy, physics, economics as well as behavioral sciences, to name a few. Heterodox science can stem from methodological pluralism in acknowledging and applying different methods than conventional science. Heterodox science can also be a reality check in questioning the validity of prevailing results and state-of-the-art methods. The internal validity gets backtested by replication, which has led to scientific advancements in many fields, most recently notable in the widely discussed replication crisis in behavioral economics. The external validity gets evaluated in a reality check of stylized artificial models for applicability to real-world contexts. For instance, historically external validity tests opened the gates for groundbreaking advancements in physics, macroeconomics as well as behavioral insights. In all these accomplishments of heterodox science approaches though, it is also to note that not all heterodox scientists are successful and sometimes they are doomed to be left on the periphery of discussion and not become influential parts of vibrant communities. This paper addresses the question of why heterodox scientists are sometimes successful in breaking new trends and sometimes they are left in the periphery of scientific discourse and do not claim a leadership role. The paper argues that obstacles for heterodox scientists arise if they engage in the following behavior: (1) an obsessive focus on the critique, which can detach socially; (2) an obsessive focus on discrimination of excellence in trying to bring down those who are in power dominating fields and thereby being distracted from contributing to science in better ways of doing research or providing new results; as well as in (3) colleague amnesia and motivated forgetting of citing colleagues, which harms networking advantages and creates silos of knowledge and self-reinforcing echo-chambers in inefficiently one-dimensional school-thinking. The paper closes by providing recommendations for heterodox scientists, who aspire to become leaders-in-the-field, in pointing at positive critique mechanisms in only commenting on research if being able to show a way how to do it better. Science diplomacy can help educate upcoming researchers to offer critique constructively and in a tactful way. Embracing excellence in honest acknowledgment of colleagues’ accomplishments and whole-hearted efforts to see others’ points of view as well as collaboration attempts with leading scholars are additional strategies to break through with heterodox thoughts without discriminating against excellence. Science advancements to improve the gap between the orthodox and heterodox world include heterodox science ethics and science diplomacy solutions. Open discussions and democratization of knowledge creation can complement the few key journals per field through additional online outlets with international and pluralistic outlooks. Incentivizing collaborations that bridge the divide between orthodox and heterodox scientists is another institutionally-implementable strategy to foster scientific advancement through heterodox ideas. Raising awareness for the concept of colleague amnesia as the motivated forgetting of colleagues’ work appears as a favorable institutional move and proactive community standard that can make science a better, more inclusively innovative world.

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Social and Familial Aspects of Juvenile Conduct Disorders in Romania. Selected Cases Presentation from Forensic Psychiatric Board Admission

Author(s): Simona Irina Damian,Cristina Gabriela Șchiopu,Nicoleta-Elena Heghes / Language(s): English Publication Year: 0

Juvenile delinquency in Romania has become a complex problem due to the imbalanced state of bio-psychological and social factors that should ensure the safety of children's development. When discussing children in legal terms, the person is no longer the focus of the problem as in adults, but he should be analyzed as a multitude of intrinsic and environmental factors that coordinated to develop a judicial problem. Most of those environmental factors refer to social aspects like discrimination, poverty, limited access to education, as well as family disorganization, victimization of child and exposure to negative psychological and affective stimuli that distort the emotional, behavioral and intellectual development of those children. Moreover, we can state that delinquent children are a mirror of social and familial problems left unattended or a fault of the system’s care for them. Therefore, there is a need to explore more effective protective and preventive measures while strengthening rehabilitation programs for vulnerable groups rather than seeking to isolate them. Given the above statement, the authors present a selection of cases that were addressed to the psychiatric forensic expertise for children. This paper will focus on social and familial aspects that disrupts the affective and intellectual mechanisms of these children, leading to aggressive behavior, lying and delinquencies as defensive and control responses to their disrupted environment. Also, these cases presentations will reveal other important characteristics of the cases and the difficulty of social and legal management of these children.

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Visuals of Trauma in Journalism and the Mixing of Methods - Symptomatology of Post Traumatic Stress Disorder (PTSD) and Trauma Narratives

Author(s): Lydia Ouma Radoli / Language(s): English Publication Year: 0

The paradox of documenting history through gruesome visuals depicting the prominence of stories intrigues media researchers. In East Africa, the topic has been captured in a variety of media frames, but particularly in scholarly work. Using a mixed methods approach this paper examines the relationship between violent visuals and trauma among journalists. It argues that in East Africa, trauma and related psychological effects thrive amid rigid newsroom structures devoid of concrete intervention mechanisms. The scarcity of trauma mitigations is not just an issue in journalism, but in society, as issues of mental health and other deprivations become common. This paper focuses on examining the phenomenon of trauma among journalists who have been exposed to trauma in the line of duty. Using symptomatology of Post-Traumatic Stress Disorder (PTSD) and real-life narratives as quantitative and qualitative methods, the preliminary results suggest that whereas journalists in East Africa experience adverse effects after exposure to traumatic visuals, there are no potential mitigation strategies in newsrooms to deal with the Trauma Effects. Findings indicate that as the frequency of exposure to violent visuals is intensified so do PTSD symptoms significantly increase among journalists. The study is hinged on the background that the criterion for news production is constructed from the idea that ‘if visuals of violence, conflict, and death are involved, then the story gets top priority. Data collected from Kenya, Rwanda, and Uganda exposes the dire need for alternative strategies for mitigation. The results further predict a correlation between psychological effects and trauma journalism. These findings are relevant for trauma journalists and provide key pointers for mitigation in newsrooms and among journalists.

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The Long Way of Actions towards Ethics and Morality

Author(s): Gabriel-Alin Ciocoiu / Language(s): English Publication Year: 0

The concepts presented in this article are based on the context of morality.The analytical grasp of morality results in its identification as a property of what is moral, the nature, character, value of a fact, of the conduct of a person, or of a collectivity from a moral standpoint. Morality does not offer answers to specific questions but it only indicates whether something—a fact, an idea, or an action—is acceptable or unacceptable from a moral point of view. Morality may align with a certain set of laws while conflicting with another. In ethics, there are no categorical laws and there are no orders, there are only actions that are congruent with an ethical current and incongruent attitudes. We subscribe to the idea that ethics teaches individuals how to think but does not prescribe what to think. Like morality, ethics is not an absolute phenomenon.

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