CEEOL - Search Result

Value-co-creation process for a customer from company’s perspective

Znaczenie procesu współkreowania wartości dla klienta z perspektywy przedsiębiorstwa

Author(s): Paweł Bartkowiak / Language(s): Polish / Issue: 422/2016

Keywords: customer; company; company’s offer; value for the customer; value-co-creation

In the first part of the article value-co-creation concept is presented. In the second part of the article the results of empirical research conducted amongst companies are shown. The presentation of results contains the following research areas: (1) importance of value-cocreation process; (2) interaction intensity between companany and customers; (3) importance of selected stakeholders groups; (4) usefullness of customers’ resources; (5) evaluation of potential risk (opportunities or threats) connected to value-co-creation process; (6) usefullness of selected communication channels and (7) importance of selected purchase determinants that influence the preparation or modification of company’s offer.

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Changes in human capital as a result of organizational learning

Zmiany w kapitale ludzkim jako rezultat organizacyjnego uczenia się

Author(s): Jarema Batorski,Ewa Wszendybył-Skulska / Language(s): Polish / Issue: 422/2016

Keywords: human capital; organizational learning

The aim of the paper is to determine premises for the analysis of the relationship between human capital in an enterprise and organizational learning. The paper presents selected conceptualizations of these phenomena. Valuable human capital is the one that enables a company to implement strategies improving organizational performance and economic efficiency; and use market opportunity or neutralize potential threats. Organizational learning plays a major role in forming human capital. It is a medium to acquire competencies which are a source of competitive advantage. A learning process within a company can prove crucial to its survival. Based on the study of theory; dimensions of human capital and organizational learning may be proposed. The featured dimensions constitute the research field for the analysis of the relationship between them.

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Some aspects of safety culture at technical university

Wybrane aspekty kultury bezpieczeństwa na uczelni technicznej

Author(s): Katarzyna Boczkowska / Language(s): Polish / Issue: 422/2016

Keywords: workers’ health and safety; safety culture

Health and safety is an integral part of the functioning of any business. In the case of specific organizations such as universities; we need to put higher standards in the area of safety; especially in the context of education at technical universities. Ensuring adequate safety standards for workers and a huge crowd of students should be reinforced by the attitude and activity of the teaching staff; which could make the teaching process more efficient and helpful in building a culture of security in the organization. The aim of the paper is to assess knowledge in the area of university health and safety of workers; especially in relation to academic staff. The study was conducted on one of the technical faculties with a prepared questionnaire. It has shown a relatively low level of knowledge and awareness of employees and imperfections in taken actions shaping a culture of safety at the university.

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Barriers to implementation of knowledge management processes in high technology companies

Bariery utrudniające realizację procesów zarządzania wiedzą w przedsiębiorstwach wysokich technologii

Author(s): Sylwia Flaszewska / Language(s): Polish / Issue: 422/2016

Keywords: barriers; knowledge management; high technology company

The article discusses the problem of barriers to the implementation of knowledge management processes. On the basis of the survey conducted on a random sample of 100 medium and large-sized high-techs it was found that of all types of barriers related to people; team; structure; culture; methods of management; technology and human resources management; those associated with management methods were most frequent and principal to hampering the implementation of knowledge management processes. In addition; it was noted that within this category of barriers the entities surveyed were more likely to cope with time pressures. Respondents from high-tech companies also confirm taking various initiatives to overcome barriers. These measures refer; inter alia; to sending employees to professional training; enabling staff to share ideas through direct contacts with management; using motivational methods and tools and many others.

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Organisational culture as a creator of human capital

Kultura organizacyjna kreatorem kapitału ludzkiego

Author(s): Marta Juchnowicz,Łukasz Sienkiewicz / Language(s): Polish / Issue: 422/2016

Keywords: organisational culture; human capital; measurement of human capital

The article presents the results of research on the impact of corporate culture on the quality of human capital. The basis of the theoretical empirical research is a model of “4K” assuming that the quality of human capital in an organization is determined by the employees’ competences (knowledge; skills and attitudes); but also interpersonal contacts; organisational climate; and above all; organizational culture; which is an informal system of thought patterns and codes of conduct in the organisation. On this basis; an analysis of organizational culture of 20 companies has been conducted in four key areas: organizational values and principles; vision and objectives for action; flexibility and pro-activeness and orientation on development. Studies have shown significant correlations between elements of the organizational culture and the size of the company. Statistical analysis revealed strong correlations of some areas of organizational culture (especially the openness of the company to external environment and fast response to market demands) with indicators of economic value added in the given enterprise.

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BA as contextual space in knowledge management

BA jako przestrzeń kontekstu w procesie zarządzania wiedzą

Author(s): Piotr Pachura / Language(s): Polish / Issue: 422/2016

Keywords: contextual space; ba space; knowledge management; conceptualization

The article undertakes the issue of knowledge management in organizations. The main research perspective involves the significance of the contextual space; especially the concept of ba space; introduced by Japanese management theorists. The elaboration is also a contribution to the systematization of selected approaches related to knowledge management based on constructivist-oriented knowledge.

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Relationship between knowledge sharing and innovations mediated by trust – individual level

Związek między dzieleniem się wiedzą a innowacjami mediowany zaufaniem – poziom indywidualny

Author(s): Monika Stelmaszczyk,Jarosław Karpacz / Language(s): Polish / Issue: 422/2016

Keywords: knowledge sharing; knowledge donating; knowledge collecting; innovation; trust; madiation

The study aimed to examine the relationship between knowledge sharing and the level of innovation intensity in case of the occurrence of the given relationship mediator i.e. trust. The object of the study was a large enterprise specialising in the production of cast iron goods; offering its products in the national as well as foreign markets; applying advanced technologies of production and regularly releasing innovative products into the markets. On the basis of the study it was confirmed that the variance in the area of innovation could be explained by the variance in the area of knowledge sharing. It was further concluded that knowledge donating is a stronger predictor variable (dependent variable) than knowledge collecting; which allows to predict the dependent variable more accurately. Trust; however; mediates significantly statistically the relationship between knowledge sharing and innovations.

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A good and bad corporate reputation – some paradoxes

Paradoksy dobrej i złej reputacji przedsiębiorstwa

Author(s): Ewa Głuszek / Language(s): Polish / Issue: 422/2016

Keywords: corporate reputation; good reputation; bad reputation; paradoxes

Most publications dedicated to corporate reputation are situated in the area of certain principles; and ignore some others facts that do not fit into this picture. The aim of the article is to make managers realise that there are some rules they have not heard of; however important to reputation management. The article presents four paradoxes about corporate reputation: (1) negative consequences of good reputation; (2) positive consequences of bad reputation; (3) coexistence of goood and bad reputation and (4) weak relationship between irresponsible actions and bad firm reputation. Paradoxes depicted in the article make us aware of corporate reputation complexity and difficulty in managing it.

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Innovation ecosystem in view of open innovation paradigm

Ekosystem innowacji w świetle paradygmatu otwartej innowacji

Author(s): Paweł Mielcarek / Language(s): Polish / Issue: 422/2016

Keywords: innovation ecosystem; open innovation; innovation; paradigm; organization

The goal of this paper was to present a concept of innovation ecosystem and assess its main features in view of open innovation paradigm. Innovation ecosystem is a dynamic; purposeful community of organizations and individuals that cooperate and compete creating complex interactions based on collectivism; trust and complementarity of technology or competence in creation of value added. Despite the fact that this concept arises form a paradigm of open innovation; it has fundamentally different assumptions and therefore exhibits alternative forms of organization; creating value and performance of innovation activity. Research procedure was based on literature review and comparative analysis of both concepts.

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Theories, paradigms, metaphors and ideologies of management – different ways of performing organizational and managerial discourse

Teorie, paradygmaty, metafory i ideologie zarządzania – kontrowersje wokół współczesnego dyskursu organizacji i zarządzania

Author(s): Łukasz Sułkowski / Language(s): Polish / Issue: 422/2016

Keywords: epistemology of organization and management; paradigms of management; methaphors of management; ideologies of management

This article attempts to illustrate the multiplicity of ways of performing organizational and managerial discourse by analyzing epistemological and praxeological dimensions of different scientific constructs such as: theories; paradigms; metaphors and ideologies. The range of ways of performing organizational and managerial discourse can illustrate the fundamental difference between two ways of understanding science. The first method; the result of which should be scientific theories; can be described with the term “epistemological fundamentalism”. The second method could be described as “epistemological plurslistism”; based on the multiplicity of interpretations and incommesurabilities.

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Professional image of students on labour market in the light of empirical research

Wizerunek zawodowy studentów na rynku pracy w świetle badań empirycznych

Author(s): Janina Stankiewicz,Hanna Bortnowska / Language(s): Polish / Issue: 422/2016

Keywords: professional image; application documents; interview

Searching of employment is an important moment in life of a person; especially this one who takes the first steps on labour market. Significant importance may have for such people their professional image; which is determined − as it is known − not only by their appearance; qualifications and possible professional experience; but also manifested behaviors; presented attitudes; lifestyle; etc. The aim of this article is to identify the actions which were taken by young labor market participants (students of the Faculty of Economics and Management of the University of Zielona Gora) and were related to forming a positive professional image. To achieve this aim; a survey was conducted in 2015. The attention was focused primarily on the respondents’ skills of presenting themselves to the potential employers in the application documents and during interviews. It was found that a lot of students possessed insufficient knowledge on the creation of their own professional image.

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Enterprises relational capital in crisis

Kapitał relacyjny przedsiębiorstw w kryzysie

Author(s): Anna Walecka / Language(s): Polish / Issue: 422/2016

Keywords: relational capital of enterprises; intellectual capital; business relationships with the environment; crisis in the company; crisis situation

This paper is devoted to relational capital of enterprises in different phases and types of crisis. Its purpose is to attempt to answer the question whether high levels of relational capital of the company may be a way to overcome crisis. The study shows that among companies with high and very high-quality the relationship with stakeholders is the only one in the open crisis. It seems; therefore; that there is a relationship between the level of relational capital companies and the possibility of its crisis.

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Human side of management. Methodological issues

Ludzka strona zarządzania. Zagadnienia metodologiczne

Author(s): Piotr Górski / Language(s): Polish / Issue: 422/2016

Keywords: organization and management sciences; methodology

The author considers the individual and collective forms of social consciousness and referring to them the cognitive categories: cognitive representations; concepts of human nature; social representations and social ideas. The multiplicity of forms of knowledge about man and their influence on the theory and practice of management is an argument for the interdisciplinarity of management sciences. The complementary nature of the research enriches our understanding of organizational reality and gives more opportunities for cooperation with the representatives of other social sciences.

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Paradoxes of enterprises’ behavior during the economic crisis

Paradoksy zachowań przedsiębiorstw w czasie kryzysu gospodarczego

Author(s): Sylwester Gregorczyk,Wioletta Mierzejewska,Agnieszka Sopińska,Piotr Wachowiak,Albert Tomaszewski / Language(s): Polish / Issue: 422/2016

Keywords: resource management; business models; organizational structures; networks; organizational culture; economic crisis; paradoxes

In this article we tried to identify the paradoxes in the behavior of enterprises during the economic crisis. For the analysis we chose different areas of the enterprise activity: resource management; business models; organizational structures; networks and organizational culture. Paradoxes in these areas were identified on the basis of empirical research. We demonstrated the irrationality of some enterprises’ behavior during the economic crisis. We also tried to explain the reason for their existence.

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Service specificity of Lean Management value stream

Usługowa specyfika strumienia wartości Lean Management

Author(s): Wiesław Urban / Language(s): Polish / Issue: 421/2016

Keywords: Lean Management; Lean Service; value stream; service

Lean management is becoming more and more popular in business, the Lean approach begins to be applied also in service companies. The paper employs theoretical-conceptual approach and it is focused on the central concept in Lean − value stream. In Lean it is aimed to achieve a smooth, high producticve flow. This paper aims to identify the main differences necessary in service value stream with reference to the principles described basing on manufacturing experinces. The paper presents a number of issues which must be addressed in the value stream whilst applying Lean in services. There are five observations concerning the service value stream: specific meaning of the customer value, personal customer commitment to the value stream, the waste specific to services, the necessity of redefinition of standardization and the importance of service corporate culture in Lean. The challenges for practical Lean implementation as well as for scientific research are specified.

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The use of network analysis to identify futures of management system

Wykorzystanie analizy sieciowej w identyfikacji cech systemu zarządzania

Author(s): Łukasz Wawrzynek / Language(s): Polish / Issue: 421/2016

Keywords: management system efficiency; organizational network analysis

The article is an attempt to identify the connections of features of the organizational networks with the efficiency level of management system. The article outlines the assumptions of efficiency of the management system in terms of complex systems theory. It points to the coexistence of subsystems that are in mutual relations and identifies these relationships with respect to improving the efficiency of the management system. It shows the opportunities of organizational network analysis to identify the systems structures according to the performance management system

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Directions of improving the flexibility of information system in an organization

Kierunki doskonalenia elastyczności systemu informatycznego organizacji

Author(s): Krzysztof Woźniak / Language(s): Polish / Issue: 421/2016

Keywords: information system; information needs; system flexibility; software; management information system

Leaders of modern organizations are increasingly dependent on the information needed to perform its key functions, in particular, for strategic decision-making. The main component of the information systems in most enterprises is IT system understood as a group of technical (hardware, software, databases, and network infrastructure) and organizational means (managers, users, administrators). To respond to changes in the environment of the organization, leaders should make changes aimed at adapting the IT system to changing internal and external conditions. The possibility of this adaptation is very often restricted to the distinctive features of the IT system used in an organization. Therefore, it becomes important to search for ways to increase the flexibility of an IT system, to enable it to adapt more easily to changing internal and external conditions. The aim of this paper is to present the role of IT systems in the organization, and to identify and provide directions and measures needed to increase its flexibility.

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Cooperation antecedents in tourism sector - research challenges

Antecedencje współpracy przedsiębiorstw w sektorze turystycznym – wyzwania badawcze

Author(s): Dagmara Wójcik,Katarzyna Czernek / Language(s): Polish / Issue: 421/2016

Keywords: antecedents; interorganizational cooperation; interorganizational relationships; tourism sector

The aim of the article is to present the results of research on the antecedencts of cooperation in the tourism sector, basing on a systematic literature review. The attention has been focused on identyfied research challenges that face science managemant in this area. The article is divided into three parts. The first section briefly presents the essence and importance of cooperation in tourism, as well as the importance of research on cooperation antecedents in this sector. The second part, based on the systematic literature review, succinctly presents the results of the literature analysis of antecedents in the area of interorganizational relationships (including antcedents of cooperation). The last part, the third one, outlines the main limitations and challenges for future research on antecedents of cooperation in the tourism sector.

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Plan and its implementation - examination of volatility and sustainability of project plans

Plan a realizacja - badanie zmienności i trwałości planów przedsięwzięć

Author(s): Paweł Wyrozębski / Language(s): Polish / Issue: 421/2016

Keywords: project; project management; planning; project plans

Planning is considered as one of the most important management functions. In the case of complex and unique projects planners’ tasks become even more difficult than in the case of planning of repetitive actions of an organization. Discussions on planning caused by the popularization of the so-called agile project management methods raise the topic of volatility and low sustainability of project plans. The purpose of this article is to present the results of the empirical research conducted in terms of volatility and sustainability of project plans. The research strategy included questionnaires addressed to a group of 185 specialists in project management asked to assess last completed project. The analysis showed that the projects amendments mostly concerned the duration of the tasks involved, project schedule and required resources. “Soft projects” were characterized by longer life project plans than the so-called “hard projects”. Along with the expansion of the range of a project the level of volatility of the planned structure of the project team, the plan of the planning phase of the project and the planned project resources increase. In addition, it has been shown that the project complexity impact the variability of project plans.

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Network approach – towards a new paradigm in management science?

Nurt sieciowy – w kierunku nowego paradygmatu zarządzania?

Author(s): Michał Zdziarski / Language(s): Polish / Issue: 421/2016

Keywords: networks; management; relations; SNA; paradigm

Scientific discipline of management has relatively short history and is in pre-paradigmatic phase of development. In this phase of the discipline one can observe lack of methodological certainty of the inquiry due to the presence of competing theories that are not compatible to each other. The goal of this article was to present characteristic assumptions of the network approach, which grows dynamically in popularity in organization science. It is grounded in belief that relationships among humans, organizations and other objects of interests are not random, and observed patterns have consequences that could be regarded as opportunities or constrains to linked actors. Network flows are grounded in relationships that facilitate transfers of resources and information in the network. The author presents a critical view on chances that network approach will bring revolution to the management discipline and become the dominant, accepted paradigm in the field.

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